About Organisation: We are a lDoT Category-A licensed Internet Service Provider headquartered in Navi Mumbai, with an established broadband customer base across Mumbai, Navi Mumbai, and Bangalore. Building on this base, We launched a new Managed WiFi as a Service offering built primarily for the MSME segment — single-

site and multi-branch small and mid-sized businesses such as coworking operators, co-living operators,

hostels, and growing office occupiers — combining enterprise-grade wireless hardware, managed connectivity, security, and compliance-ready guest access under a single contract and SLA, regardless of which network provider sits underneath. About the Role:-

Build, manage, and scale a high-performing feet-on-street selling team across the assigned zone. Responsible for recruiting, deploying, training, motivating, retaining, and driving the monthly productivity of frontline sales executives.

Key Responsibilities

- Manpower Strength & Pipeline: Maintain 100% sanctioned headcount across company payroll and third-party manpower agencies. Run a continuous pipeline of frontline sales candidates to preemptively fill vacancies. Ensure complete onboarding, documentation, ID allocation, and system access prior to deployment.

- Daily Field Operations & Discipline: Plan, assign, and audit daily beat plans, society coverage, building allocations, and canopy activities. Lead mandatory morning briefings and evening review sessions daily. Enforce field discipline, uniform compliance, ID card usage, and daily tracking via field applications.

- Training & Capability Development: Conduct rigorous training and certify all recent joiners on product offerings, IPTV, pitch scripts, and objection handling before field deployment.



Organize refresher training sessions during product updates, new plan launches, or competitor shifts. Coach underperforming bottom-quartile staff and execute structured performance improvement plans.

- Productivity & Acquisition Cost: Drive key sales metrics including connections per executive per month and the active billing executive ratio. Identify and eliminate zero-production and low-production personnel. Maintain the overall Cost Per Acquisition (CPA) within approved budgetary limits.

- Incentive & Grievance Management: Communicate incentive schemes clearly to maximize field motivation. Ensure accurate, timely computation and payout of incentives while promptly resolving disputes. Serve as the primary point of escalation for field team grievances.

- Attrition Control: Actively monitor and manage overall monthly turnover and 60-day early-life attrition. Conduct structured exit interviews to identify root causes and implement corrective measures.

- Governance & Integrity: Enforce strict operational integrity. Prevent, detect, and report cases of fake bookings, misrepresentation of plans, or cash-handling discrepancies with immediate escalation.

Key Performance Indicators (KPIs)

- Sanctioned vs. actual manpower fill rate

- Ratio of productive executives to total deployed team





- Gross connections delivered per executive per month

- Monthly overall attrition rate and 60-day early-life attrition rate

- Cost Per Acquisition (CPA) and incentive cost per connection

- Training certification completion rate for all new hires

- Adherence to field discipline, app usage, and attendance

- Timeliness and accuracy of incentive payouts

- Zero-tolerance compliance regarding fake bookings and financial integrity

Candidate Profile

- Experience: 6–10 years of direct experience managing feet-on-street sales teams. Proven track record of managing at least 40+ field sales executives across payroll and manpower agencies. Background in Telecom, ISP, DTH, Cable TV, Consumer Durables, Consumer Lending, or Fintech field sales. Hands-on experience with high-volume field recruitment.

- Education: Graduate degree in any discipline.

- Language & Market Knowledge: Strong understanding of the Navi Mumbai geography. Fluency in Hindi and Marathi.

- Technical Skills: Familiarity with mobile-based attendance tracking, field force management, and incentive computation tools.

- Mobility: Must possess a personal vehicle and a willingness to be in the field every working day.

Core Competencies

- People Builder: Skill in hiring, training, and retaining frontline staff in high-turnover environments.

- Process Discipline: Methodical approach toward beat planning, daily reviews, and operational reporting.

- Firm & Fair Leadership: Strong administrative control paired with strict adherence to integrity standards.

- Credibility: Ability to command respect and lead frontline staff on the ground effectively.

📌 Sales Team Manager (India)
🏢 Nexifyr Consulting
📍 India