Sales - Zonal Head

Experience: 10 - 20 years

Qualification: MBA in Sales, Marketing, Business Administration or equivalent

Department: Sales

Contact Person: Uma - (phone hidden)/[email protected]

Job Purpose To lead and drive residential sales operations across a specific zone by managing sales teams, achieving revenue targets, improving conversion rates, and ensuring customer satisfaction. The Zonal Head is responsible for strategic planning, performance management, cross-functional coordination, and ensuring successful execution of all residential sales initiatives within the zone.

Key Responsibilities:

1. Sales Strategy & Revenue Achievement

- Develop and implement sales strategies for the assigned zone to achieve monthly and annual revenue targets.
- Monitor performance of all regional and project sales teams under the zone.
- Drive sales productivity through structured planning and performance tracking. 2. Team Leadership & Management

- Lead Residential Sales Regional Heads, Team Leads, and FLS teams across multiple projects.
- Conduct weekly performance reviews and guide teams on improving conversions and follow- up effectiveness.
- Provide coaching, training, and mentoring for consistent team development. 3. Customer Relationship Management

- Ensure superior customer experience throughout the sales cycle.
- Resolve escalated customer issues and complex sales cases.
- Develop and maintain robust relationships with premium, corporate, and HNI customers. 4. Project & Inventory Management

- Work with project teams for inventory planning, pricing, stock management, and new launches.




- Analyze demand trends and align sales activities with customer preferences and market expectations.
- Ensure proper allocation of inventory to teams based on performance and market need. 5. Cross-Functional Collaboration

- Coordinate with Marketing, CRM, Projects, Legal, and Finance to ensure seamless sales operations.
- Work closely with branding and marketing to design region-specific campaigns.
- Provide inputs for digital campaigns and lead generation strategies. 6. Reporting & Analytics

- Review daily/weekly/monthly MIS reports for zone performance.
- Provide leadership with insights on sales trends, market conditions, and competitor activities.
- Track key KPIs such as site visit ratios, lead-to-booking conversion, and follow-up effectiveness. 7. Process Compliance & Governance

- Ensure adherence to sales processes, documentation standards, and compliance guidelines.
- Oversee booking documentation, agreements, collections, and customer onboarding flows. Key Performance Indicators (KPIs)

- Achievement of monthly & annual revenue targets
- Lead-to-booking conversion rate
- Team performance and productivity
- Customer satisfaction & reduced escalations
- Inventory movement & absorption rate
- Campaign effectiveness within the zone
- Compliance with sales processes Skills & Competencies Required

- Strong leadership and motivational skills
- Deep understanding of residential real estate sales
- Excellent communication and negotiation abilities
- Strong analytical and decision-making skills
- Customer-centric approach with high problem-solving ability
- Ability to manage multiple projects and large sales teams
- Strategic thinking and operational planning

Regards

Uma HR

📌 Sales Head (Bengaluru)
🏢 G Square Housing
📍 Bengaluru