? We’re Hiring | Sales Executive – IndiaMART, Retail & Direct Sales

Company:

Plantex E-Commerce Pvt. Ltd.

Location:

Ahmedabad | On-site

Employment Type:

Full-time

Experience:

2–4 years in sales, with hands-on IndiaMART experience

About the Role

Plantex is looking for a sales professional to manage and grow our IndiaMART business, retail store sales, and direct sales to customers visiting our office.

The person will own the complete customer sales journey—from responding to enquiries and demonstrating products to closing orders, coordinating delivery, and generating repeat business.

Key Responsibilities

1. IndiaMART Sales & Growth

- Manage the IndiaMART seller account, product listings, catalogue updates, and incoming enquiries.
- Identify relevant BuyLeads, understand customer requirements, and convert enquiries into orders.
- Prepare quotations and follow up through calls and WhatsApp.
- Track conversion performance and implement improvements to grow sales.

2. Retail & Walk-in Customer Sales

- Attend to customers visiting our store or office.
- Explain product features, demonstrate usage, and recommend suitable products.
- Close sales and suggest complementary products based on customer needs.
- Maintain organised product displays, accurate price tags, and display stock availability.

3. Order & Payment Coordination

- Confirm stock availability and delivery commitments before accepting orders.
- Coordinate billing, payment collection, packing, dispatch, and customer handover.




- Offer discounts only within approved limits and follow up on outstanding payments.
- Coordinate after-sales support, returns, and customer issue resolution with the relevant teams.

4. Customer Relationships & Reporting

- Maintain a customer database and track every enquiry, quotation, and follow-up.
- Generate repeat purchases through regular customer engagement.
- Maintain daily sales and collection reports across IndiaMART, retail, and office walk-ins.
- Share customer feedback, lost-sale reasons, and opportunities to improve sales.

Candidate Requirements

- Proven experience converting IndiaMART enquiries into sales.
- Experience handling retail or showroom customers.
- Solid communication, product presentation, negotiation, and closing skills.
- Ability to independently manage enquiries, follow-ups, orders, and collections.
- Experience in hardware, sanitaryware, bath fittings, or home improvement products preferred.
- Basic knowledge of Excel, billing software, and CRM tools.
- Good communication in Gujarati and Hindi; working knowledge of English.

Key Performance Measures

- Monthly sales achievement across all assigned channels
- IndiaMART and walk-in enquiry-to-order conversion
- Enquiry response time and follow-up completion
- Repeat customer sales and average order value
- Timely collections and customer satisfaction

Interested candidates:

Share your CV through LinkedIn, mentioning your IndiaMART experience, retail sales background, and previous sales achievements.

#Hiring #Plantex #SalesExecutive #IndiaMART #RetailSales #DirectSales #AhmedabadJobs

📌 Sales Executive – IndiaMART, Retail & Direct Sales (Ahmedabad)
🏢 Plantex E-commerce Private
📍 Ahmedabad