Sales and Business Development Intern - Telesales/Telecalling (Franchise Acquisition) Cyno Pharmaceuticals

Department: Sales & Business Development

Employment Type: Internship (Contractual, renewable every 3 months)

Duration: 6 months (contract reviewed and revised every 3 months based on performance)

Stipend: ₹10,000 - ₹15,000 per month

Experience: Freshers welcome

Location: Nirman Vihar, Delhi (Work from Office)

Reports To: Franchise Sales Manager / Business Development Manager

About the Role

Cyno Pharmaceuticals is looking for energetic, confident, and target-oriented interns to join as Sales and Business Development Intern - Telesales/Telecalling in our Franchise Acquisition team. This is a hands-on internship for graduates and MBA graduates who want real-world experience in telesales, lead qualification, and business development.

The selected intern will connect with prospective franchise partners and investors over calls, understand their business interests and investment capacity, explain the franchise opportunity, qualify leads, manage follow-ups, and schedule meetings with the Franchise Sales/Business Development team. This role is a strong launchpad for anyone looking to build a career in telesales, franchise sales, or business development.

Key Responsibilities

- Make outbound calls to prospective franchise investors, entrepreneurs, business owners, and assigned leads.
- Introduce Cyno Pharmaceuticals, the franchise model, and the business expansion opportunity.
- Understand the prospect's location preference, business interests, investment budget, experience, and expected timeline.
- Qualify prospects based on predefined criteria such as investment capacity, preferred territory, business background, and readiness to proceed.
- Explain approved information regarding franchise fees, setup requirements, support services, onboarding process, and next steps.
- Handle basic queries and objections professionally, escalating commercial, legal, financial, or operational questions to the reporting manager.
- Conduct systematic follow-ups through calls, WhatsApp, and email.
- Share brochures, presentations,



application forms, and other approved franchise information.
- Schedule qualified meetings, video calls, and discussions with the Franchise Sales/Business Development team.
- Maintain complete and accurate records of calls, conversations, lead status, follow-up dates, and outcomes in the CRM or lead-management system.
- Track pending follow-ups and ensure no qualified lead is neglected.
- Provide regular updates on lead quality, prospect feedback, objections, and market response to the reporting manager.
- Work toward daily, weekly, and monthly targets related to calls, qualified leads, appointments, and conversions.
- Follow company-approved communication scripts, calling guidelines, and franchise-disclosure policies.

Lead Qualification Parameters The intern will be expected to assess, for each prospect:

- Preferred city, territory, or location.
- Available investment range and funding readiness.
- Relevant business or industry experience.
- Interest in operating the business directly or appointing a manager.
- Expected launch timeline.
- Understanding of the franchise model.
- Key questions, concerns, and decision-making factors.
- Availability for a detailed discussion with the Franchise Sales team.

Candidate Profile

We are looking for someone who is:

- Excellent in verbal communication and interpersonal skills — this is non-negotiable for the role.
- Confident and comfortable making a high volume of outbound calls.
- Persuasive, enthusiastic, patient, and result oriented.
- Capable of building rapport with business owners and potential investors.
- Comfortable working with targets and performance metrics.
- Organized and consistent with follow-ups,



with the ability to record information accurately in CRM or lead-management systems.
- Comfortable using MS Office, WhatsApp, email, and Google Sheets.
- Fluent in Hindi and English; knowledge of regional languages is an advantage.
- Professional, ethical, and careful while communicating commercial or investment-related information.

Educational Qualification and Experience

- Minimum qualification: Graduate in any discipline.
- MBA graduates (any specialization) will be preferred.
- Freshers are welcome to apply; no prior work experience required.
- Prior exposure to tele calling, telesales, or customer-facing roles (including internships) will be an added advantage, though not mandatory.

Engagement Terms

- This is an internship on a contractual basis, offered initially for 3 months.
- The contract will be reviewed and revised every 3 months, based on performance and business requirements.
- Monthly stipend: ₹10,000 - ₹15,000, based on qualification and interview performance.
- Consistently good performers may be considered for a longer-term or full-time role at Cyno Pharmaceuticals beyond the internship period.

What We Offer

- A structured, hands-on introduction to telesales, lead qualification, and business development.
- Training on company processes, the franchise model, and calling scripts.
- Direct mentorship from the Franchise Sales/Business Development team.
- A performance-driven environment with recognition for good work.
- A genuine pathway to a longer-term role for candidates who perform well.

Why Join Us?

If you enjoy speaking with people, have valuable communication skills, and want to build a career in telesales and business development, this internship gives you real, practical experience — right from your first week. Apply now and start your journey with Cyno Pharmaceuticals.

Education: UG: Any Graduate | PG: MBA (Preferred) Key Skills: Telecalling, Telesales, Communication Skills, Lead Generation, CRM, Business Development, Franchise Sales, Cold Calling

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Sales and Business Development Intern (Preet Vihar)
🏢 Cyno Pharmaceuticals
📍 Preet Vihar