Restaurant / Café Manager
Location: Hyderabad, Telangana
Employment Type: Full-time
Industry: Café / Food & Beverage
Experience: 3–6 years in Café, Restaurant, QSR, or Hospitality Operations
About the Role
We are looking for an experienced, energetic, and hands-on Restaurant / Café Manager to take ownership of the day-to-day operations of our new café in Hyderabad.
The ideal candidate should have strong experience in restaurant operations, team management, customer service, inventory control, food safety, and sales. Since this is a new outlet, the manager will play an important role in setting up operational systems, building the team, maintaining service standards, and creating an excellent customer experience.
This is a leadership role for someone who enjoys working on the floor, solving problems quickly, motivating teams, and taking ownership of business performance.
Key Responsibilities1. Café Operations
- Manage the complete day-to-day operations of the café.
- Ensure smooth opening, closing, and shift operations.
- Maintain high standards of food quality, service, cleanliness, hygiene, and presentation.
- Ensure SOPs and operational processes are consistently followed.
- Monitor customer flow, table/service efficiency, and overall outlet performance.
- Handle operational issues and resolve them quickly.
1. Team Management
- Recruit, train, supervise, and motivate café staff.
- Prepare staff schedules and manage shifts effectively.
- Allocate responsibilities to team members and monitor performance.
- Conduct regular team briefings and training.
- Maintain discipline, attendance, grooming, and professional standards.
- Build a positive and customer-focused team culture.
1. Customer Experience
- Ensure customers receive friendly, efficient, and professional service.
- Personally handle important customer interactions and complaints.
- Monitor customer feedback and identify areas for improvement.
- Ensure the café consistently delivers a high-quality guest experience.
1. Sales & Business Performance
- Take responsibility for daily and monthly sales targets.
- Monitor sales, average order value, footfall, and other key performance indicators.
- Identify opportunities to increase revenue and repeat customers.
- Support promotional activities and local marketing initiatives.
- Monitor competitor activity and provide suggestions to improve the café's performance.
1. Inventory & Cost Control
- Monitor inventory levels and ensure timely ordering of supplies.
- Coordinate with vendors and suppliers.
- Minimize wastage, pilferage, and unnecessary costs.
- Conduct regular stock checks and maintain accurate inventory records.
- Monitor food and beverage costs and support cost-control initiatives.
1. Cash & Administrative Responsibilities
- Ensure accurate billing and cash/POS operations.
- Maintain daily sales and operational reports.
- Monitor cash handling and reconciliation.
- Coordinate with management/accounts regarding daily financial reporting.
- Maintain necessary outlet records and documentation.
1. Food Safety & Hygiene
- Ensure compliance with food safety and hygiene standards.
- Maintain cleanliness of kitchen, dining area, counters, storage areas, and equipment.
- Ensure proper food storage, handling, and temperature-control practices.
- Ensure staff follow appropriate hygiene and grooming standards.
- Support compliance with applicable FSSAI and local regulatory requirements.
Requirements
- 3–6 years of relevant experience in restaurant, café, QSR, hospitality, or food & beverage operations.
- Previous experience managing a restaurant/café outlet is preferred.
- Strong team-management and leadership skills.
- Good communication and interpersonal skills.
- Customer-service oriented with a problem-solving mindset.
- Comfortable working in a fast-paced environment.
- Good understanding of inventory, food cost, wastage, and basic outlet-level financial controls.
- Familiarity with POS systems and restaurant management software.
- Strong organizational and multitasking abilities.
- Willingness to work flexible hours, weekends, and holidays as required by the business.
- Candidates with experience in opening or setting up a new café/restaurant outlet will be preferred.
Key Skills Restaurant Operations | Café Management | Team Management | Customer Service | Inventory Management | Food Cost Control | Vendor Management | Sales | POS | Staff Training | Food Safety | Hygiene | Shift Management | Problem Solving
What We’re Looking For
We are looking for someone who is:
- Hands-on and comfortable working on the café floor.
- A natural leader who can motivate and manage a team.
- Highly customer-focused.
- Responsible and accountable for outlet performance.
- Commercially aware and focused on sales and cost control.
- Calm and solution-oriented under pressure.
- Detail-oriented about cleanliness, food quality, and service.
- Excited to help build a current café and establish strong operational standards from day one.
Compensation Salary: Depending on experience and suitability.
Additional benefits: Performance incentives / meals / other benefits may be provided based on company policy.
How to Apply
Interested candidates can apply with their updated CV/resume and a brief summary of their relevant restaurant or café management experience to
[email protected]
Subject: Application – Café Manager – Hyderabad
Pay: From ₹21,000.00 per month
Education
- Bachelor's (Preferred)
Experience:
- Restaurant management: 3 years (Preferred)
Language:
- English (Preferred)
Work Location: In person
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