hotel reservation executive A hotel reservation executive manages guest room bookings, handles incoming inquiries, and ensures booking accuracy through the property management system. [1, 2, 3]Job OverviewA reservation executive acts as the primary contact for guests, travel agents, and corporate clients looking to book accommodations. This role requires converting inquiries into confirmed reservations while maximizing room revenue and providing excellent customer service. [1, 2]Key Responsibilities

- Booking Management: Process room reservations received via phone, email, or online channels accurately.

- Guest Communication: Answer inquiries regarding room rates, availability, hotel facilities, and special package plans.

- Modifications and Cancellations: Update reservation records, process changes, and handle cancellations or no-shows according to hotel policy.

- Revenue Support:



Identify opportunities for upselling room upgrades or additional hotel services.

- Coordination: Share daily arrival lists, VIP requirements, and special requests with the front office team.

- Reporting: Generate regular reports on occupancy rates, daily reservations, and booking trends.

Requirements and Qualifications

- Education: High school diploma or a degree/diploma in hospitality management.

- Experience: 1 to 3 years of experience in hotel front office or reservation roles.

- Technical Skills: Proficiency in hotel Property Management Systems (PMS), Global Distribution Systems (GDS), and MS Office.

- Soft Skills: Excellent verbal and written communication, active listening, and solid attention to detail.

Pay: Up to ₹20,000.00 per month

Benefits

- Flexible schedule

Work Location: In person

📌 Reservation Executive (Coimbatore)
🏢 Go2 Hotels u0026 Resorts
📍 Coimbatore