Company Description Biglyp is a technology-driven higher education platform focused on simplifying and personalizing academic choices for students and families. The company combines data, technology, and expert human guidance to help learners discover the right courses and pathways in India and abroad.

Current and upcoming services include psychometric assessments, smart course search, and education loan assistance, all designed to provide clarity and support throughout the decision-making journey. Biglyp is built on core values of innovation, navigation, trust, accountability, customer centricity, and transparency, ensuring that the needs of learners and their families remain central to every solution.

Role Description The Key Account Manager role at Biglyp is a full-time, remote position responsible for nurturing and expanding relationships with key institutional and strategic partners. In this role, the individual manages key accounts by understanding client objectives, proposing relevant solutions, and ensuring high levels of satisfaction and retention.

Day-to-day tasks include developing account plans, monitoring performance metrics, coordinating with internal teams to deliver services, and identifying opportunities for upselling or cross-selling.

The Key Account





Manager also responds to client inquiries, resolves issues promptly, and provides regular reporting and insights to stakeholders. Collaboration with sales, product, and customer success teams is essential to align account strategy with Biglyp’s overall goals.

Qualifications

- Strong Account Management and Key Accounts experience, with the ability to build, maintain, and grow strategic relationships.
- Demonstrated Analytical Skills to interpret data, track performance, and generate actionable insights for account planning and growth.
- Experience in Business Planning, including developing account strategies, forecasting, and aligning goals with organizational objectives.
- Proven Customer Service capabilities, with a focus on responsiveness, problem-solving, and delivering a positive client experience.
- Excellent communication and negotiation skills, with the ability to present solutions and influence stakeholders.
- Comfort working in a remote environment, with solid time management, organization, and self-motivation.
- Prior experience in education, edtech, or related sectors is beneficial.
- Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience.

📌 Relationship Manager (Mumbai)
🏢 Biglyp
📍 Mumbai