We are looking for a friendly, qualified, and customer-oriented Receptionist to manage the front desk and provide efficient assistance to patients, visitors, and staff.
Key Responsibilities
- Welcome and assist patients, visitors, and attendants in a professional manner.
- Handle front desk operations, enquiries, and telephone calls.
- Register patients and assist with appointment scheduling.
- Provide accurate information regarding hospital services, departments, and facilities.
- Coordinate with doctors, nursing staff, and other departments as required.
- Maintain patient and visitor records accurately.
- Handle billing/payment-related enquiries and direct patients to the appropriate department.
- Manage incoming and outgoing communications.
- Ensure the reception area is clean, organized, and presentable.
- Maintain confidentiality of patient and hospital information.
- Perform other front-office and administrative duties assigned by the management.
Qualifications
- Bachelor's Degree in any discipline.
- Good communication and interpersonal skills.
- Basic computer knowledge and proficiency in MS Office.
- Good English and Malayalam communication skills.
- Previous experience in a hospital/healthcare setting will be an advantage.
- Freshers with good communication skills may also apply.
Preferred Skills
- Patient-friendly and professional attitude.
- Good telephone etiquette.
- Ability to handle multiple tasks efficiently.
- Good organizational and time-management skills.
- Ability to work in shifts, including weekends/holidays if required.
Pay: Up to ₹22,000.00 per month
Work Location: In person
📌 Receptionist (Kottayam)
🏢 SH Medical Centre Hospital
📍 Kottayam
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