Key Responsibilities:

- Welcome and assist patients, attendants, and visitors professionally.

- Handle patient registration, appointments, and inquiries.

- Manage incoming and outgoing phone calls.

- Provide information regarding doctors, departments, services, and hospital facilities.

- Coordinate with doctors, nursing staff, billing, laboratory, and other departments.

- Maintain patient records and reception-related documentation.

- Handle basic billing/payment coordination as required.

- Manage appointments and maintain proper schedules.

- Ensure a clean, organized, and welcoming reception area.

- Handle patient concerns politely and escalate issues to the appropriate department.

- Maintain confidentiality of patient information.

- Perform other front-office duties assigned by management.

Eligibility & Skills:

- Minimum qualification: 12th Pass / Graduate

- Good communication and interpersonal skills.

- Basic computer knowledge.

- Pleasant personality and skilled attitude.

- Ability to work in shifts.

- Prior hospital/healthcare reception experience will be an advantage.

Preferred: Candidates with good Hindi & English communication skills.

Pay: ₹8,500.00 - ₹14,000.00 per month

Work Location: In person

📌 Receptionist (Una)
🏢 Grace Megacare Multispeciality Hospital
📍 Una