Role Overview /n /n The Project Manager will be the single point of contact (POC) for various academic program at the university campus. This role is responsible for on-ground program execution, student engagement, and coordination between the university, faculty, and central delivery teams to ensure a seamless learning experience. The role demands strong ownership, operational rigor, and student-first thinking. /n /n Key Responsibilities /n 1.

Campus

Operations & Program Execution /n /n

- Act as the on-campus POC for various degree programs.

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- Ensure smooth execution of classes, labs, workshops, and industry sessions

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- Coordinate classroom readiness (digital boards, cameras, mics, internet) for live-streamed sessions

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- Monitor daily schedules, session attendance, and session start/end hygiene

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Student

Engagement & Support /n /n

- Drive student onboarding including orientation, bridge courses, and LMS access

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- Serve as the first line of support for student queries related to academics, schedules, and program delivery

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- Track student participation, engagement, and early risk indicators (drop-offs, low attendance)

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- Proactively communicate important updates, timelines, and action items to students

/n /n 3. Faculty & Stakeholder Coordination /n /n

- Coordinate with on-campus faculty, visiting industry experts, and remote instructors

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- Support faculty with hybrid tools, session logistics, and classroom setup

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- Liaise with the central academic, employability, and operations teams

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- Escalate issues with clear context and proposed solutions

/n /n 4. Academic & Compliance Hygiene /n /n

- Ensure adherence to defined SOPs, academic calendars,



and delivery standards

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- Maintain records related to sessions, attendance, assessments, and audits

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- Support internal and external audits as required by the program

/n /n 5. Employability & Experiential Learning Support /n /n

- Support execution of employability modules, certifications, internships, OJT/WLP initiatives

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- Coordinate logistics for workshops, sector briefings, and career sessions

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- Act as a bridge between students and placement/employability teams

/n /n 6. Reporting & Continuous Improvement /n /n

- Share regular reports on program health: attendance, engagement, issues, and resolutions

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- Collect structured feedback from students and faculty

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- Recommend process improvements to enhance student experience and delivery efficiency

/n /n /n Required Skills & Competencies /n /n

- Solid on-ground execution and ownership mindset

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- Excellent communication and stakeholder management skills

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- High comfort with technology-enabled learning environments

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- Ability to handle ambiguity and solve problems independently

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- Strong documentation and reporting discipline

/n /n /n Qualifications & Experience /n /n

- Bachelors or Masters degree (Education, Management, Psychology, or related fields preferred)

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- 2-5 years of experience in academic operations, student engagement, or campus management

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- Prior experience with ed-tech programs is a strong advantage

/n /n /n Success Metrics /n /n

- Zero disruption in class delivery

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- High student attendance and engagement

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- Timely resolution of on-campus and academic issues

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- Positive student and faculty feedback

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- Compliance with SOPs and audit requirements

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📌 Project Manager - University Operations (Kolkata)
🏢 TeamLease Edtech
📍 Kolkata