Skill Required: Project Management - Reporting Analytics

Designation: Program & Project Mgmt Analyst

Qualifications: Any Graduation

Years of Experience: 3 to 5 years

About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.

We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities. Visit us at www.accenture.com

What would you do?

- You will be aligned with our Customer Support vertical and help us in managing resolving customers' queries, handling escalations and complaints of dissatisfied customers, and giving the best resolutions.
- You will also be responsible for closing the faults and complaints within SLAs.




- Candidates who have managed end-to-end project delivery starting from project initiation till completion are looked at for this skill.
- Prepare management reports and analysis, both recurring and ad-hoc.
- It focuses on tracking business performance through trusted data and insights while actively managing employee behaviors.

What are we looking for?

- Primary Skill: Reporting Analytics - P3

Roles and Responsibilities:

- In this role, you are required to do analysis and solve lower-complexity problems.
- Your day-to-day interaction is with peers within Accenture before updating supervisors.
- In this role, you may have limited exposure to clients and/or Accenture management.
- You will be given moderate-level instruction on daily work tasks and detailed instructions on current assignments.
- The decisions you make impact your own work and may impact the work of others.
- You will be an individual contributor as part of a team, with a focused scope of work.
- Please note that this role may require you to work in rotational shifts.

Locations Job No.: AIOC-S01664740 | Mumbai

📌 Program & Project Mgmt Analyst (India)
🏢 Accenture
📍 India