This is a critical role in the Amazon Fashion & Beauty team that is looking for a Program Manager with strong SQL and data competence and proven program management experience. This candidate will work cross-functionally to deliver operational improvements across programs. This role requires performing dive deeps to problems, identifying and scoping programs, managing timelines, and communicating on status, risks, and process/product changes.
Cross-team coordination, program management and executive presentation skills are essential.
Key Job Responsibilities
- Drive cross-functional strategic initiatives to continuously improve profitability and customer experience.
- Performing dive deeps into the multiple elements that govern the decision making to launch or expand programs.
- Working closely with the central program teams and operation stakeholders, understanding their strategies and processes for reducing cost and adopting for own category.
- Working closely with product teams to see through the product interventions needed for the program to scale and have a substantial impact on cost reduction.
- Working closely with operations, finance and category teams to manage short term commitments to overall goals, and making sure they stay on track.
- Benchmarking programs/practices with the best in class (internal and external), and using it to own and influence the long-term vision.
- Innovating to improve customer experience, and relentlessly working towards contributing to the profitability goals of category.
- Acting as single point of contact for cost of business team (CBW) and categories for any discussions pertaining to program.
Basic Qualifications
- 2 years of program or project management experience
- 3 years of advanced Microsoft Word and Excel experience
- Master's degree or equivalent
- 4 years of industry work experience
- Knowledge of SQL
Preferred Qualifications
- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write explicit and detailed requirement document
- Experience using Microsoft Projects software
- Experience with material handling systems (MHS) installation, operation and maintenance
- Experience working in an analytical environment with cross-functional teams
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Locations IND, KA, Bengaluru
📌 Program Manager, Category Excellence, Softlines (India)
🏢 Amazon
📍 India