Key Responsibilities

1. Defining and Documenting Processes

- Lead group-wide process transformation initiatives aligned with business growth and international operations.
- Develop Policies, Objectives, KPIs, and measurement frameworks for all key processes.
- Define and document Processes and Work Instructions.
- Develop and maintain a centralized master process repository with strict version control.
- Ensure processes are standardized, documented, communicated, and consistently followed across business units.

2. Implementation of Processes

- Implement newly defined processes in an agile and incremental manner.
- Provide training, handholding, and implementation support to process performers.
- Identify process gaps and implement corrective measures to achieve quick baseline process maturity.
- Monitor process implementation and ensure effective adoption across departments.

3. Management Representative (MR)

- Perform all roles and responsibilities of the Management Representative (MR).
- Conduct Management Review Meetings (MRM) and prepare minutes, action items, and follow-up reports.
- Coordinate and manage external third-party audits.
- Facilitate certification and recertification activities.
- Ensure organizational readiness and compliance for external audits and certifications.

4. Internal Audit

- Develop and establish an effective Internal Audit Team.
- Train internal auditors to achieve audit standards comparable to third-party certification audits.
- Prepare and maintain an annual Internal Audit Plan.
- Schedule and conduct internal audits across all business units and departments.
- Generate audit observations, reports, and follow-up actions.
- Monitor closure and effectiveness of corrective actions.

5. Risk Profiling





- Develop RART – Risk Assessment and Treatment Methodology.
- Develop and maintain an Enterprise Risk Register.
- Identify, assess, prioritize, and document business and operational risks.
- Develop appropriate Risk Mitigation Plans.
- Implement and monitor controls identified for risk mitigation.
- Conduct risk profiling for business processes and digital systems, considering ISO 31000 and ISO 27001 best practices.

Qualifications & Experience

- CA
- Prerequisite: ISO 9001 Lead Auditor
- Robust knowledge and understanding of Process Management fundamentals.
- Knowledge of ISO 31000 and/or ISO 27001.
- Experience in preparing and maintaining an Enterprise Risk Register.
- Exposure to African countries is an added advantage.
- Prior experience in Retail, Manufacturing, and Logistics is a strong advantage.
- Strong understanding of process documentation, implementation, audit, compliance, and risk management.

Success Indicators (First 6–12 Months)

- Completion of process documentation at SOP and Work Instruction levels.
- Successful implementation of defined processes and effective record management.
- Establishment of a structured and controlled process repository.
- Generation of various process insight and management reports.
- Establishment and implementation of an effective Internal Audit mechanism.
- Initiation of regular internal audits across business units and departments.
- Streamlining of the audit process and generation of audit observations and reports.
- Development and implementation of the Risk Register and Risk Mitigation framework.
- Improved process maturity, compliance, and visibility across the Group.

Job Type: Full-time Pay: Up to ₹1,200,000.00 per month

Application Question(s)

- Current Salary
- Expected Salary
- Notice Period

Work Location: In person

📌 Process & Audit Manager - CA (Ambawadi)
🏢 Karan Group
📍 Ambawadi