Post-Sales Operations Executive

Experience: 2 years

Job Type: Full-time

Working Days: Monday to Saturday

Working Hours: 10:00 AM – 7:00 PM IST

Salary: ₹20,000 – ₹1,00,000 per month, depending on experience, skills, and suitability

Joining: Immediate Joiner Preferred

About the Role

We are looking for a proactive and responsible Post-Sales Operations Executive to manage and coordinate activities after the sale is completed. The ideal candidate should have strong communication, coordination, follow-up, and problem-solving skills, along with at least 2 years of relevant experience.

Key Responsibilities

- Manage and coordinate the complete post-sales process.
- Follow up with customers after sales to ensure smooth service and customer satisfaction.
- Coordinate with internal teams, customers, vendors, and other stakeholders.
- Handle customer queries, complaints, and service-related issues efficiently.
- Maintain accurate records of orders, customer interactions, payments, deliveries, and other post-sales activities.
- Track pending tasks and ensure timely closure.
- Prepare regular reports related to post-sales operations.
- Identify operational issues and coordinate with the concerned teams for quick resolution.
- Ensure proper communication and documentation throughout the post-sales cycle.
- Support the sales team with post-sales coordination whenever required.




- Take ownership of assigned tasks and ensure they are completed within deadlines.

Requirements
- Minimum 2 years of experience in post-sales operations, sales operations, customer success, order management, or a similar role.
- Excellent verbal and written communication skills.
- Strong follow-up and coordination abilities.
- Valuable knowledge of MS Excel/Google Sheets and basic office tools.
- Ability to manage multiple tasks and priorities.
- Strong problem-solving and customer-handling skills.
- Detail-oriented and organized.
- Comfortable working in a quick-paced environment.
- Immediate joiners are highly preferred.
- Candidates should be flexible to work beyond regular hours occasionally whenever business requirements demand.

Salary & Benefits

Salary Range: ₹20,000 – ₹1,00,000 per month The final salary will be based on experience, skills, previous role, and overall suitability for the position.

Working Schedule

Monday to Saturday | 10:00 AM – 7:00 PM IST

Occasional extended working hours may be required depending on urgent customer requirements or business needs.

Who We’re Looking For

We are looking for someone who is responsible, reliable, customer-focused, and excellent at follow-ups and coordination, with the ability to take ownership of post-sales activities from start to finish.

Pay: ₹20,000.00 - ₹100,000.00 per month

Benefits

- Work from home

Work Location: Remote

📌 Post Sales Operation Executive (India)
🏢 Powerlaw private
📍 India