Job Title- Payment System Expert – Debit Card Systems

Experience: 12+Years

Location: Muscat (Oman)

Job Overview

This is a combination of business and technical skills, with a strong understanding of the banking and finance domain being an essential requirement for this role.

The Postilion

Developer will be responsible for handling projects, Change Requests (CRs), development, implementation, configuration, and support of payment systems, specifically Postilion Debit Card Systems, ATM, Statement Printers, Kiosk Machines, Instant Card Issuance, and other connected systems within the Payment Systems domain. The role involves end-to-end development, implementation, and configuration of the Postilion application and its sub-modules, including Postilion Office, PostCard Portal, Instant Card Issuance, Kiosk Machines, and other locally deployed payment modules.

1. Key Responsibilities:

- 1. Payment Systems Support:

· Responsible for end-to-end development, customization, implementation, and configuration of Postilion applications and related payment modules.

· Handling of Projects, CRs and support production fixes on test system, maintain test system w.r.t payment system compliance changes and etc. for Debit card system.

· Undertake technical evaluations of existing and current initiatives pertaining to Debit cards and ATM Acquiring to ensure it addresses the bank’s requirements without impacting system performance and put forward comprehensive recommendations

· Perform requirement configurations and developments on debit card application on Postilion Switch.

· Provide requirement support for regression testing, implementation Support and also perform technical certifications with Visa/MasterCard & CBO wherever applicable.

· Act as a Technical lead for Assigned projects.

· Participate and contribute to the projects, CRs and provide analysis and recommendations for best possible design and implementation approach.

· Support Performance testing, ISO testing and other internal / external testing for the debit card system including ATM acquiring.





· Participate in business requirements and design phase of Projects and CRs.

· Resource should have hands-on experience on Postilion Application.

· Resource should able to perform configurational changes in Postilion application and provide required support for running projects which have direct / indirect impact on Postilion application.

Establish and maintain operational procedures, service level agreements (SLAs), and key performance indicators (KPIs).

· Oversee project’s incident management, problem resolution, and change management processes.

· Coordinate with various stakeholders including development teams, vendors, and business units for system upgrades and maintenance.

- 2. Incident and Problem Management:

· Act as the escalation point for payment system incidents, ensuring root cause analysis and preventive measures are implemented. · Develop and maintain root cause analysis to ensure swift resolution and minimal business impact on projects and CRs.

· Collaborate with cross-functional teams to resolve complex technical issues.

· Contribute to the identification of opportunities for continuous improvement of IT systems, processes, and practices considering international best practice, improvement of business processes, cost reduction, and productivity improvement.

- 3. Vendor and Stakeholder Management:

· Manage relationships with third-party vendors, ensuring service level agreements (SLAs) are met. · Collaborate with internal stakeholders, Project managers, IT operations, and business units, to align support activities with organizational goals.

· Provide regular updates to senior management on system performance, incidents, and improvement initiatives.

- 4. Audit & Compliance Management

· Oversee the preparation and execution of internal and external audit processes. · Ensure compliance with payment industry standards including PCI-DSS, ISO 27001, and relevant banking regulations.

· Maintain documentation of all system controls, procedures, and compliance requirements.

· Coordinate responses to audit findings and implement necessary remediation measure

📌 Payment System Expert – Debit Card Systems (Bengaluru)
🏢 NotionMindz Technology
📍 Bengaluru