1. Job Purpose To lead and oversee secure, highquality nursing care across all inpatient units by managing staffing, clinical standards, patient safety, statutory/accreditation compliance, and daily operations in collaboration with Medical Services, Consultants, Diagnostics, Operations, and Support Services at the Andheri Unit.

2. Accountabilities a) Inpatient Nursing Operations

- Direct and supervise daytoday functioning of IP wards, HDUs and ICUs, ensuring continuity of care across shifts.
- Ensure smooth admissions, transfers, discharges; coordinate bed management with Operations and Medical Services.
- Anticipate and resolve operational bottlenecks; escalate clinical concerns promptly to DNS/CNO and Medical Services.

b) Staffing, Skill-Mix & Roster Management

- Prepare monthly/weekly rosters aligned to census and patient acuity; ensure skillmix and backup coverage.
- Monitor attendance, overtime, float pool deployment and agency utilization as per DOA.
- Drive workforce productivity while maintaining nursepatient ratios.

c) Clinical Quality & Accreditation (NABH/JCI)

- Ensure compliance to nursing care plans, assessment charts, medication records, progress notes, and consent documentation.
- Implement and audit protocols for medication safety, patient identification, handover, falls, restraints, pressure injury prevention, central line & ventilator bundles.
- Lead nursing readiness for internal/external audits; ensure timely CAPA closures.

d) Patient Safety & Incident Management

- Ensure crash cart checks, code cart seal integrity, equipment readiness, and emergency drills (Code Blue/Red).
- Review incident reports, coordinate RCAs with Quality/Medical Services, implement corrective actions,



and track outcomes.
- Promote a just culture and safety reporting among nursing teams.

e) Clinical Collaboration & Rounds

- Participate in multidisciplinary rounds with Consultants and Medical Services; ensure nursing followthrough on plans of care.
- Resolve consultant/nursing interface issues (orders, investigations, bedside procedures, discharge planning).

f) Training, Competency & Performance

- Conduct/coordinate induction, BLS/ACLS refreshers, ICU competencies, and periodic skill validations.
- Coach ANMs/Charge Nurses; conduct appraisals and individual development plans; support preceptor programs.
- Identify highrisk practice gaps and organize targeted drills/simulations.

g) Supplies, Equipment & Infection Control

- Ensure availability of consumables/implants/linen; control wastage and pilferage; maintain par levels.
- Coordinate with Biomedical Engineering for uptime, calibration and preventive maintenance; escalate breakdowns.
- Enforce infection prevention practices, surveillance, audits, and environmental hygiene standards.

h) Statutory & Regulatory Compliance

- Ensure compliance with BMW rules, AERB (as applicable), fire safety, CPR training, and other statutory norms.
- Maintain inspectionready documentation and evidence files for all IP units.

i) Data,



Reporting & Continuous Improvement

- Maintain dashboards for falls, pressure injuries, CLABSI/VAP, medication errors, restraint use, documentation compliance, staffing metrics.
- Present monthly nursing metrics in Quality/Safety committees; drive QI projects with measurable outcomes.
- Use audits and incident trends to implement PDSA cycles and standard work.

3. Competencies a) Core HNH Values

- Patient First
- Excellence
- Accountability
- Respect
- Teamwork
- Integrity

b) Function-specific Competencies (Technical /Functional)

- Advanced clinical nursing (IP/ICU)
- Operations & resource management
- Leadership, coaching and conflict resolution
- Accreditation & regulatory knowledge (NABH/JCI/BMW)
- Data literacy (dashboards, audits, RCA)
- Communication & stakeholder management
- HIS/EMR proficiency; MS Office (Excel, PowerPoint)
- The above is a broad outline on competencies required for the role.

4. Experience & Educational Requirements

EDUCATIONAL QUALIFICATIONS:

Include Additional Certification Required if any

Necessary: B.Sc. Nursing / GNM with valid State Nursing Council registration

Desirable: M.Sc. Nursing or PostGraduate certification in Nursing Administration / Hospital Management

RELEVANT EXPERIENCE:

Type of roles (and duration) which an individual ideally should have done in his/her prior experience to be detailed

Necessary

812 years overall nursing experience, including 35 years in a supervisory role (Charge Nurse/ANM/Unit Manager) across IP/ICU settings

Desirable

Experience in multispecialty tertiary care

Track record of leading accreditation audits (NABH/JCI) and QI projects.

📌 Nursing Manager (Cathlab / OT / ICU) (Mumbai)
🏢 Sir Hn Reliance Foundation Hospital
📍 Mumbai