Role: Nexthink Administrator

Experience

10+ years of overall IT experience 4+ years of hands-on Nexthink administration experience Primary Responsibilities

Administer and support the Nexthink platform (collectors, portal, access management) Monitor Digital Employee Experience (DEX) and endpoint health Create and maintain dashboards, investigations, and reports Use Nexthink insights to support incident, problem, and CSI activities Build and maintain automation and Remote Actions for self-healing scenarios Support Service Desk and Workspace teams with proactive issue detection Integrate Nexthink with ITSM tools (e.g., Service Now) Key Skills

Nexthink administration (dashboards, investigations, alerts, Remote Actions) Windows endpoint environments (Windows 10/11) Endpoint management exposure (Intune / SCCM / Jamf preferred) Power Shell or basic scripting for automation Solid analytical and troubleshooting skills Role Purpose

Improve end-user experience through proactive monitoring Reduce incident volumes via automation and self-healing Enable data-driven decision-making for Workspace and IT operations teams

📌 Nexthink Administrator (Pune)
🏢 Tata Consultancy Services
📍 Pune