Company Name: The Umrao Institute of Medical Science & Research /n Work Location: Mira Road, Mumbai (Close to Railway Station) /n Working Days: 6 Days a Week /n Position: Medical Social Worker. /n /n Key Responsibilities /n /n

- Assess patients who approach the Trust for financial or medical assistance.

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- Understand each case individually and process applications in accordance with Trust policies and procedures.

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- Complete all required formalities, including verification and documentation of patient records.

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- Maintain physical records, case files, and supporting documents in a systematic and organized manner.

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- Scan documents and maintain accurate and updated electronic records.

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- Coordinate with internal departments, medical teams, and other stakeholders for timely case processing.

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- Handle Trust administration activities, including documentation, coordination, record management, and day-to-day administrative requirements.

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- Develop a clear understanding of Medical Trust operations, procedures, policies, and compliance requirements.

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- Possess basic knowledge of legal and regulatory requirements applicable to Trust operations, patient assistance, documentation, and related processes.

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- Ensure proper documentation and compliance with applicable Trust policies and legal requirements.

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- Maintain confidentiality of patient information and sensitive documents.

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- Handle other miscellaneous administrative and office-related tasks as assigned by management.

/n /n /n Required Qualifications & Experience /n /n

- 10+ years of relevant experience in Medical Social Work, Trust administration, healthcare administration, or a related field.

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- Degree or Diploma in Medical Social Work / Social Work.

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- Prior experience in Medical Trust / Charitable Trust administration will be preferred.

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- Good knowledge of Trust operations, documentation, compliance, and administrative procedures.

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- Basic knowledge of legal and statutory requirements related to Trust/NGO operations and patient assistance processes.

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- Proficient in Microsoft Office applications, especially MS Word and Excel.

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- Robust documentation, coordination, communication, and interpersonal skills.

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- Ability to handle sensitive patient cases with empathy, confidentiality, and professionalism.

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📌 Medical Social Worker (Mumbai)
🏢 The Umrao Institute of Medical Science and Research
📍 Mumbai