Key Responsibilities

A. Quality Management System (QMS)

- Develop, implement, and maintain the QMS to ensure compliance with ISO and customer-specific requirements.
- Lead internal and external audits (ISO, customer audits, supplier audits).
- Ensure documentation, procedures, SOPs, and quality manuals are up to date.
- Coordinate with cross‑functional teams to close non‑conformances and implement corrective actions.

B. Management Representative (MR) Responsibilities

- Act as the official interface between the organization and certification bodies.
- Organize and lead Management Review Meetings (MRM).
- Ensure QMS performance monitoring and submission of periodic reports to top management.
- Drive QMS awareness and training across the organization.

C. Quality Assurance & Control

- Oversee incoming, in-process, and final quality inspection activities.
- Ensure calibration of measuring and monitoring instruments.
- Implement statistical process control (SPC), FMEA, MSA, PPAP, APQP (especially for automotive sector).
- Monitor product quality KPIs such as rejection rate, customer complaints, rework, scrap, etc.

D. Customer Quality Management

- Attend and resolve customer complaints using RCA tools (8D, Fishbone, 5 Why).
- Coordinate with customers for quality concerns, audits, and new product approvals.
- Maintain excellent communication with OEMs, Tier-1 suppliers, or key clients.

E. Supplier Quality Management

- Monitor supplier performance and quality metrics.
- Conduct supplier audits and drive supplier improvement plans.
- Approve new suppliers from a quality standpoint.

F. Continuous Improvement

- Implement Lean tools such as Kaizen, 5S, Poka‑Yoke, and Six Sigma.




- Propose and implement process improvements to enhance quality and reduce defects.
- Lead cross-functional teams to drive CI projects.

3. Required Skills & Competencies Technical Skills

- Strong knowledge of ISO 9001 / IATF 16949 / AS9100/ISO 14001 standards.
- Hands-on experience in QMS implementation and audit handling.
- Expertise in quality tools (APQP, PPAP, FMEA, MSA, SPC).
- Knowledge of manufacturing processes and engineering drawing interpretation.
- Strong understanding of root cause analysis and problem-solving methodologies.

Behavioral Skills

- Leadership and people management.
- Strong verbal and written communication.
- Analytical mindset and attention to detail.
- Coordination with multiple teams and customers.
- Good documentation and reporting skills.

4. Educational Qualifications

- Bachelor’s Degree in Mechanical / Industrial / Production Engineering (preferred).
- Certifications in ISO Lead Auditor / Six Sigma / Lean will be an added advantage.

5. Experience

- 8–15 years of overall experience in quality functions in a manufacturing setup.
- Minimum 3–5 years in a managerial or supervisory role.
- Experience in automotive, engineering, electronics, plastics, or metal manufacturing (as applicable).

6. Key Performance Indicators (KPIs)

- Customer Complaint Rate (CCR)
- Internal Rejection & Scrap Levels
- Closure of NCs from internal/external audits
- Supplier PPM levels
- Timely completion of PPAP/APQP activities
- Audit scores & certification maintenance
- Productivity improvement through CI projects

Job Type: Full time Pay: ₹75,000.00 - ₹85,000.00 per year

Benefits

- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Experience:
- Molding Quality Inspector: 1 year (Required)

Work Location: In person

📌 Manager- MR & QMS (Virgonagar)
🏢 MacPro Technologies
📍 Virgonagar