13 Sep
|
Dentsu Amp
|
Mumbai
Role Overview /n /n
- We are looking for an experienced and hands-on Administration & Facility Manager to take complete ownership of day-to-day administration, facility management, workplace operations, hospitality, infrastructure, and studio-related requirements at Dentsu AMP.
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- The role is responsible for ensuring that the office operates smoothly, efficiently, and to a high professional standard, while providing a seamless workplace experience for employees, clients, candidates, talent, production teams, and external partners.
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- Prior experience in a production house, content agency, creative agency, media company, or similar environment is mandatory. The candidate should understand the pace and operational requirements of a production-driven workplace and ideally have hands-on exposure to managing studio spaces and production facilities.
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- The ideal candidate will be highly proactive, organized, service-oriented, and comfortable independently managing vendors, maintenance, procurement, hospitality, infrastructure, compliance, workplace operations, and studio support.
/n /n 1. Administration & Office Operations /n /n
- Take complete ownership of day-to-day administrative operations.
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- Ensure smooth functioning of workplace services and administrative activities.
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- Manage office supplies, stationery, pantry requirements, housekeeping materials, and other operational requirements.
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- Maintain adequate inventory levels and ensure timely replenishment.
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- Coordinate seating, meeting rooms, common areas, workspaces, and other office infrastructure.
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- Support HR and business teams with employee workplace requirements, including onboarding and workspace readiness.
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- Maintain administrative records, documentation, contracts, licenses, and facility-related information.
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- Coordinate internal events, meetings, town halls, leadership visits, and other workplace activities.
/n /n 2.
Facility
Management /n /n
- Take end-to-end ownership of the physical office infrastructure and facility.
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- Ensure the workplace remains clean, safe, functional, organized, and well-maintained.
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- Oversee housekeeping, security, maintenance, pantry, reception, utilities, and other facility services.
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- Coordinate repairs and maintenance related to electrical systems, air conditioning, plumbing, carpentry, civil work, internet, power backup, and general infrastructure.
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- Conduct regular facility inspections and proactively identify maintenance or infrastructure issues.
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- Ensure timely resolution of facility-related concerns.
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- Coordinate preventive maintenance schedules and Annual Maintenance Contracts (AMCs).
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- Ensure common areas, meeting rooms, workspaces, and facilities meet appropriate standards.
/n /n 3.
Vendor
Management /n /n
- Identify, evaluate, onboard, and manage vendors across facility and administrative services.
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- Manage vendors for housekeeping, security, maintenance, pest control, pantry, catering, electrical, HVAC, transport, and other operational requirements.
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- Negotiate commercial terms and ensure cost-effective vendor partnerships.
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- Monitor vendor performance against agreed service levels and quality standards.
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- Coordinate vendor visits, maintenance schedules, service calls,
and AMC requirements.
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- Maintain records of vendor agreements, quotations, contracts, invoices, and service reports.
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- Address vendor-related escalations and ensure timely resolution.
/n /n 4.
Workplace
Hospitality & Employee Experience /n /n
- Ensure a professional, welcoming, and well-managed workplace environment.
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- Oversee pantry and refreshment services, housekeeping standards, meeting room readiness, and common-area upkeep.
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- Manage hospitality arrangements for client meetings, leadership visits, candidate interviews, events, and internal meetings.
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- Coordinate catering, refreshments, seating, meeting rooms, and other requirements for special events.
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- Ensure a high-quality experience for employees, clients, candidates, talent, and external visitors.
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- Work closely with HR to continuously improve workplace experience and service standards.
/n /n 5. Studio & Production Facility Support /n /n
- Manage operational requirements of studio and production spaces within the office.
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- Ensure studio areas are clean, organized, safe, and production-ready at all times.
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- Coordinate studio bookings, scheduling, space allocation, and availability.
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- Work closely with Creative, Production, and Post-Production teams to understand upcoming requirements.
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- Ensure studios are appropriately prepared for shoots, client visits, and production activities.
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- Coordinate requirements related to furniture, props, backdrops, utilities, power, space, and other studio infrastructure.
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- Maintain studio-related inventory and ensure appropriate storage and upkeep.
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- Support production teams with on-ground facility requirements during shoots.
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- Coordinate parking, security, access, loading/unloading, housekeeping, catering, green rooms, and other facility requirements during production activities.
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- Proactively resolve facility-related challenges that could impact production timelines.
/n /n 6. Procurement & Inventory Management /n /n
- Manage procurement of office, facility, hospitality, and studio-related requirements.
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- Obtain and evaluate quotations and ensure purchases are cost-effective.
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- Maintain records of purchases, inventory, and consumption.
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- Track office and studio supplies and ensure timely replenishment.
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- Maintain records of assets, furniture, equipment, and other operational items.
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- Coordinate repair, replacement, movement, and maintenance of assets.
/n /n 7. Asset & Infrastructure Management /n /n
- Maintain accurate records of office, studio, furniture, and other operational assets.
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- Coordinate asset movement, allocation, maintenance, repair, and replacement.
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- Conduct periodic physical verification of assets and inventory.
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- Ensure appropriate storage and security of facility and studio assets.
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- Coordinate with IT and other relevant teams for workplace infrastructure requirements.
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- Ensure workspaces and facilities are adequately prepared for new joiners and internal team movements.
/n /n 8. Safety, Compliance & Risk Management /n /n
- Ensure the office and facility adhere to applicable safety and operational standards.
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- Coordinate fire safety checks, emergency preparedness, pest control, electrical inspections, and other facility requirements.
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- Maintain records of relevant licenses, certificates, AMC documents, and compliance documentation.
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- Coordinate emergency maintenance and facility response whenever required.
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- Ensure vendors and service partners follow appropriate safety and workplace protocols.
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- Proactively identify operational risks and implement preventive measures.
/n /n 9. Budget & Cost Management /n /n
- Assist in preparing and managing budgets for administration, facilities, hospitality, maintenance, and studio operations.
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- Monitor monthly facility and administrative expenses.
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- Review vendor quotations and negotiate commercially viable rates.
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- Identify opportunities for cost optimization without compromising service quality.
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- Ensure expenses are appropriately documented and processed within defined timelines.
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- Coordinate with Finance for invoice submission, reconciliation, and payment processing.
/n /n Key Skills & Competencies /n /n
- Strong hands-on experience in Administration and Facility Management.
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- Proven experience managing office/workplace infrastructure and day-to-day operations.
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- Prior experience in a production house, content agency, creative agency, media company, or advertising environment is mandatory.
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- Good understanding of studio operations and production environments.
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- Strong vendor management and negotiation skills.
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- Excellent organizational and multitasking abilities.
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- Strong problem-solving and crisis-management skills.
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- High ownership and accountability.
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- Excellent communication and stakeholder management skills.
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- Strong service orientation and attention to detail.
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- Ability to work independently and manage multiple priorities.
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- Comfortable working in a fast-paced, deadline-driven creative and production environment.
/n /n Qualifications & Experience /n /n
- Bachelor's degree in Administration, Operations, Facility Management, Hospitality Management, or a related field.
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- 6+ years of relevant experience in Administration, Facility Management, Workplace Operations, or Studio Management.
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- Experience managing facility operations within a production house, content agency, creative agency, media company, or similar setting is mandatory.
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- Prior hands-on experience managing studio/production spaces will be strongly preferred.
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- Experience managing multiple vendors, service partners, and facility operations independently is required.
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- Takes complete ownership of ensuring the office and studio environment runs smoothly every day.
/n /n Preferred Industry Background /n /n
- Production Houses | Content Agencies | Creative Agencies | Advertising Agencies | Media Companies | Film & Television Production | Content Studios
/n /n Location : Andheri East
📌 Manager Facilities Administration (Mumbai)
🏢 Dentsu Amp
📍 Mumbai