Hiring: Key Account Manager – Client Success | Digital Agency Location: Ghatkopar, Mumbai | Work From Office Experience: 2-4 Years CTC: Up to 6 LPA Notice Period: Immediate to 30 Days About the Role We are looking for a Key Account Manager with strong experience in Client Success / Client Servicing to manage key client accounts, build long-term relationships, and ensure smooth campaign execution.

Key Responsibilities - Manage day-to-day client communication and relationship management

- Handle multiple client accounts and ensure high client satisfaction
- Coordinate with Creative, Media, Content, SEO and Operations teams
- Track campaigns, deliverables, timelines, approvals and dependencies
- Conduct client review meetings and presentations
- Understand client requirements and align execution with business objectives
- Proactively identify client concerns and coordinate for timely resolution
- Prepare client reports, MOMs, presentations and status updates




- Support campaign planning and strategy discussions
- Identify opportunities for account growth and stronger client relationships Key Skills - Client Servicing / Client Success / Key Account Management
- Robust client and stakeholder management
- Excellent verbal and written communication
- Digital Marketing / Advertising Agency experience
- Campaign and project coordination
- Strong follow-up and problem-solving skills
- Good knowledge of MS Excel and PowerPoint
- Ability to manage multiple accounts and priorities Eligibility - 4–7 years of relevant experience
- Digital Marketing / Advertising Agency experience is mandatory
- Candidates must be based in Mumbai
- Immediate to 30 days' notice preferred Interested candidates can share their updated CV at

📌 Key Account Manager – Client Success | Digital Agency (Mumbai)
🏢 Aptita
📍 Mumbai