Location: Bengaluru, Karnataka

Job Type: Full-Time

Shift: Rotational Shifts (24x7 Operations)

Process: International Voice Support

Company: [24]7 .ai | Experience: Fresher to 4 years

Job Summary

We are hiring International Voice Support Executives for a leading global retail client. This role is ideal for candidates with excellent communication skills, a customer-focused approach, and the ability to work in a fast-paced, international support environment.

The selected candidates will be responsible for handling customer interactions, resolving queries, and delivering a high-quality customer experience while meeting operational and performance standards.

Roles & Responsibilities

- Handle inbound and outbound customer calls professionally.
- Assist customers with order, product, payment, delivery, and account-related queries.
- Resolve customer concerns efficiently while ensuring customer satisfaction.
- Provide accurate information and solutions in accordance with company policies and procedures.
- Maintain detailed records of customer interactions in internal systems.
- Escalate unresolved issues to the appropriate support teams.
- Meet productivity, quality, and customer service targets.
- Follow compliance, process, and operational guidelines.
- Collaborate with internal departments for timely issue resolution.
- Deliver a positive and professional customer experience during every interaction.

Eligibility Criteria
- 12th Pass Graduation in any discipline.
- Bachelor's Degree holders from any stream are eligible.
- Master's Degree holders are also eligible.
- Candidates from 0 - 4 years experience are welcome to apply.




- Excellent English communication skills are mandatory.
- Basic computer knowledge and typing skills required.
- Willingness to work in rotational shifts and weekends.

Preferred Skills
- Strong verbal communication skills.
- Customer service orientation.
- Problem-solving ability.
- Active listening skills.
- Ability to work in a team environment.
- Adaptability and willingness to learn.

Compensation & Benefits
- Annual CTC: ₹2.70 LPA to ₹4.00 LPA
- Performance-Based Incentives
- Provident Fund (PF)
- Health Insurance
- Two-Way Company Cab Facility
- Cab Allowance (as applicable)
- Career Growth Opportunities
- International Work Exposure

Why Join Us?
- Opportunity to work with a leading global retail client.
- Excellent career growth and development opportunities.
- Stable and employee-friendly work environment.
- Attractive compensation and incentive structure.
- Comprehensive employee perks package.

Contact Information

HR Contact: (phone hidden)

Apply Now

If you have strong communication skills and are looking to build a rewarding career in International Customer Support, we encourage you to apply.

Pay: ₹252,000.00 - ₹400,000.00 per year

Benefits

- Commuter assistance
- Health insurance
- Provident Fund

Application Question(s):
- What is your overall experience?
- Are you in Bangalore?
- Are you okay for night shifts?
- Are you okay for rotational shifts?
- What's your current CTC?
- How much you rate yourself in terms of communication 1 being lowest and 10 being highest?
- Are you available to attend face to face interview in Bangalore?

Work Location: In person

📌 International Voice Support | Executive | Bangalore | (Bengaluru)
🏢 Enigma Consulting
📍 Bengaluru