Customer Support Associate

As a Customer Support Associate, you will help business customers by answering their questions over phone calls. Your goal is to solve customer issues, provide excellent service, and ensure a positive customer experience.

Responsibilities

- Answer customer calls and provide support.

- Listen carefully and solve customer problems.

- Handle customer concerns politely and professionally.

- Keep customer records and update information accurately.

- Meet quality, productivity, and attendance targets.

- Report common customer issues and suggest improvements.

Skills Required

- Positive English communication skills.

- Friendly and customer-focused attitude.

- Ability to understand customer concerns and solve problems.

- Basic knowledge of Windows computers.

- Good time management and ability to work independently.

Qualifications

- High school diploma (or equivalent) or higher.

- 1 to 3years of experience

Salary

- 2.6LPA to 3.5 LPA (Based on experience)

📌 International Voice Process Executive (Chennai)
🏢 VRHR Solutions
📍 Chennai