13 Sep
|
Teleperformance
|
Jaipur
13 Sep
Teleperformance
Jaipur
Interested candidates directly connect with Ms. Afreen-(phone hidden) About the Opportunity We are hiring Customer Support Representatives for a leading global customer experience and business process management organization. This role offers an excellent opportunity for freshers and experienced professionals to build a successful career in the international BPO industry while working with global customers and advanced support processes.
Key Responsibilities Handle customer interactions through Voice support channels. Resolve customer concerns and queries in a timely and professional manner. Deliver exceptional customer service while maintaining high customer satisfaction levels. Maintain a customer-centric approach while handling multiple interactions.
Eligibility Criteria
Education-Graduates and Undergraduates are eligible to apply. Experience-Freshers to 1 year of customer support or BPO experience may also apply.
Required Skills Excellent verbal and written English communication skills.
Strong customer service orientation. Basic technical aptitude and problem-solving ability. Ability to work in a fast-paced environment. Comfortable working in rotational and night shifts. Good interpersonal and communication skills.
Compensation &
Advantages Total Package: 30,000-40,000 per month Performance Incentive (PLI): 3,000 Work Schedule 5 Days Working Rotational Weekly Offs 9.5 Hours Shift (Including Breaks) Work From Office Additional Benefits Cab facility available for eligible night shifts as per company policy. Structured training and career growth opportunities.
Relocation
Support (For Outstation Candidates) Eligible candidates relocating from other cities may receive: Complimentary accommodation for up to 10 days (shared occupancy). One-way travel reimbursement (Bus/Train). Relocation assistance up to 10,000 as per company policy.
📌 International Customer Care Executive (Jaipur)
🏢 Teleperformance
📍 Jaipur