We are looking for a high-performing, target-driven Insurance Advisor to join our Retail Medical team. The role is focused on sales, customer advisory, new-business conversion, revenue generation and retention of existing clients across individual and family medical insurance.

The ideal candidate will have a proven track record of sales performance, strong consultative selling skills and the ability to build long-term customer relationships. The successful advisor will be expected not only to convert new opportunities, but also to proactively manage existing clients, protect renewal business and maintain strong retention levels.

Prior UAE Medical Insurance experience is highly preferred; however, strong sales professionals from insurance, banking, financial services, telesales or other target-driven industries may also be considered where they can demonstrate a consistent and verifiable performance record.

Key Responsibilities

- Manage assigned Retail Medical Insurance leads and convert opportunities into successfully issued policies.
- Proactively manage the assigned renewal portfolio and retain existing clients through timely engagement, relationship management and competitive renewal solutions.
- Engage customers through inbound/outbound calls, email and other approved communication channels.
- Understand customer medical insurance requirements, including budget, provider network, geographical coverage, benefits and service expectations.
- Recommend suitable insurance solutions based on customer needs rather than adopting a purely price-driven approach.
- Explain coverage, benefits, exclusions, deductibles/co-payments, provider networks and key policy conditions clearly and accurately.




- Prepare and present quotations from suitable insurers and effectively manage customer objections.
- Maintain consistent follow-up until the opportunity is converted, retained, lost or otherwise concluded.
- Identify retention risks early, including competitor approaches, pricing concerns and service issues, and take appropriate action to protect the renewal.
- Consistently achieve or exceed defined sales, conversion, retention, revenue and productivity targets.
- Identify opportunities for cross-selling, referrals and additional business from both new and existing customers.
- Maintain accurate and timely customer, sales and renewal activity records within the CRM.
- Ensure all required customer documentation is collected and validated to facilitate smooth policy issuance and renewal.
- Work closely with insurers, underwriting, operations, claims and internal support teams to resolve cases efficiently.
- Maintain high standards of customer experience, compliance, accuracy and professional conduct throughout the customer lifecycle.

Qualifications & Experience

- Preferably 2+ years of proven sales experience in a target-driven environment.
- Prior experience selling Individual/Family Medical Insurance in the UAE is a strong advantage.




- Candidates with strong sales performance from Motor Insurance, Life Insurance, banking, financial services, credit cards, loans, real estate, telecom or other high-performance sales environments may
- also be considered.
- Experience in telephone-based/inside sales, high-volume lead management and customer portfolio
- management is highly desirable.
- Experience managing renewals, customer retention or account relationships is an added advantage.

Key Skills & Competencies

- Strong sales and closing ability.
- Consultative and needs-based selling.
- Excellent verbal and written communication.
- Confident telephone and customer engagement skills.
- Strong objection-handling and negotiation ability.
- Ability to build trust and long-term customer relationships.
- Commercial and target-oriented mindset.
- Strong follow-up discipline and renewal ownership.
- Ability to manage multiple leads and renewal cases simultaneously.
- Resilience and persistence in a high-performance sales environment.
- Good numerical and analytical ability.
- CRM and digital sales proficiency.
- Attention to detail and documentation accuracy.
- Ability to learn complex insurance products quickly.
- Robust customer-service and retention orientation.

Compensation Earn AED 3,000+ per month!

- AED 1,500 basic salary
- AED 1,500 guaranteed monthly incentive
- Uncapped commission based on performance

Why Join Us?

- 100% Remote Work
- Opportunity to work with a UAE-based insurance brokerage
- Target-driven sales environment with opportunities to grow your sales expertise
- Training and development in motor insurance products and processes

📌 Insurance Sales Advisor (Retail Medical Insurance) (Mumbai)
🏢 AFIA Insurance Brokerage Services
📍 Mumbai