Job Title : Front Office Receptionist

Responsibilities :

- Handle all guest check-ins and check-outs efficiently and professionally.
- Answer incoming phone calls, WhatsApp enquiries, and guest queries promptly.
- Take and manage future room bookings and reservations accurately.
- Supervise and monitor the daily duties of other hotel staff and ensure assigned tasks are completed properly.
- Ensure the reception and common areas are kept clean, organized, and presentable.
- Welcome guests warmly and maintain a polite, respectful, and professional attitude at all times.
- Handle and resolve guest complaints and concerns promptly and professionally.
- Ensure hotel policies and procedures are followed by both staff and guests.

Requirements :

- Ability to communicate politely and professionally with guests.
- Basic knowledge of MS Excel/Google Sheets is an advantage.
- Must be reliable, responsible, and willing to work flexible shifts

Pay: ₹12,000.00 - ₹17,000.00 per month

Perks

- Food provided
- Paid sick time

Work Location: In person

📌 Hotel Receptionist (Thrikkakara)
🏢 Seagreen Beach Resort
📍 Thrikkakara