13 Sep
|
Leading Construction
|
Bengaluru
13 Sep
Leading Construction
Bengaluru
Position: Guest Relationship Executive /n (GRE) Department: Sales & Marketing /n Industry: Real Estate / Builders & Developers /n Location: Dommasandra, Near Sarjapur /n Experience: 1–4 Years /n /n Job Summary /n /n We are looking for a Guest Relationship Executive to manage customer interactions at the project site/experience centre, provide a positive customer experience, support the sales team, and assist in converting walk-in and marketing-generated leads into site visits and bookings. /n /n Key Responsibilities /n /n • Welcome and engage walk-in customers and prospects at the project site/experience centre. /n • Understand customer requirements, preferences, budget, and property needs. /n • Provide project information, including specifications, amenities, location, pricing, and offers. /n • Coordinate and conduct project/site visits for prospective customers. /n • Support the Sales Team in lead management, follow-ups, and customer conversion. /n • Maintain accurate records of walk-ins, leads, site visits, and customer interactions. /n • Coordinate with CRM, Sales, Marketing, and Project teams for smooth customer handling. /n • Handle customer queries professionally and ensure timely resolution/escalation.
/n • Maintain a high standard of customer service and project presentation. /n • Assist in events, property exhibitions, campaigns, and other marketing activities. /n • Prepare daily/weekly reports on walk-ins, site visits, and lead status. /n /n Requirements /n • Graduate in any discipline; Sales/Marketing or Hospitality background is preferred. /n • 1–4 years of experience in Real Estate, Hospitality, Retail, Banking, Automobile, or Customer Relationship roles. /n • Excellent communication and interpersonal skills. /n • Presentable, customer-focused, and confident personality.
- Good knowledge of MS Office/CRM systems. /n • Willingness to work at project sites and weekends/holidays as required. /n /n What We Offer: /n • Competitive salary commensurate with experience. /n • Opportunities for professional development and career advancement. /n • A collaborative and supportive work workplace. If you are a customer-focused professional with a passion for excellence in the real estate industry, we invite you to apply for the position Guest Relations Executive at our company
📌 Guest Relations Executive (GRE) (Bengaluru)
🏢 Leading Construction
📍 Bengaluru