13 Sep
|
Mahagun India
|
Delhi
13 Sep
Mahagun India
Delhi
Roles and Responsibilities :
- Ensure seamless check-in/check-out processes for guests, handling any issues or concerns that may arise.
- Provide exceptional guest service by attending to their needs, resolving complaints, and ensuring a positive experience.
- Coordinate with other departments (e.g., housekeeping, front desk) to ensure rooms are cleaned and ready for occupancy on time.
- Maintain accurate records of guest interactions, transactions, and feedback to improve overall hotel operations.
Job Requirements :
- 2-12 years of experience in hospitality industry as a Guest Relations Executive or similar role.
- Robust knowledge of cabin crew activities, hostess activities, guest handling, guest relations, personal assistance skills.
- Ability to work effectively under pressure while maintaining attention to detail and excellent communication skills.
📌 Guest Relation Executive (Delhi)
🏢 Mahagun India
📍 Delhi