Role & responsibilities

- Handling Disbursement and related activities.

- Managing Disbursement requests and ensuring TAT.

- Maintaining First Time Right.

- Adhering to Internal processes and compliance.

- Handling of Rate change (increase/decrease), prepayments, interest recoveries and loan interest calculation, processing fee recovery, reversals and waiver.

- Timely closure of deferrals pertaining to loans.

- Coordination with Clients, Treasury, Credit, CSM, CPC, RM etc. for ensuring timely & accurate processing of transactions

- Ensuring delivery of quality service to clients.

- Ensuring all customer queries are attended to and resolved within the TAT.

- Strict adherence to Process and regulatory norms

Preferred candidate profile

- Post Graduate with minimum 3-5 years of banking experience.

- Knowledge of banking operations.

- Should be familiar with Finacle/ BCIF and DOT NET.

- Ability to work under pressure in a agile environment

- Should have eye for detail & be meticulous

- Strong communication (Oral and Written) & Networking Skills

📌 GBO Disbursement Service Manager (Chennai)
🏢 Kotak Mahindra Bank
📍 Chennai