13 Sep
|
Naukri.com
|
India
Suggested Key Skills:
Customer service, email support, writing
Description:
• Deliver effective, effective, professional and courteous service to intermediaries and customers
- Address all customer and agent requests and queries within established timeframes and service levels
- Take follow up action in respect of customer queries, requests and complaints and ensure effective closure
- Be proactive towards service level timelines and quality metrics as defined in the delivery model
- Analyzing problems & Providing Solutions
- Candidate should be ready for rotational shifts and offs.
- Candidate should be responsible and dependable.
- Should be team member in his/her existing profile.
- Should have Analytical skills.
- Typing Speed should be 32/98%.
📌 full time job (India)
🏢 Naukri.com
📍 India