Guest Interaction & Service

- Welcome guests warmly and assist with check‑in and check‑out procedures.

- Handle guest queries, requests, and complaints promptly and courteously.

- Provide information about hotel facilities, services, and local attractions.

1. Front Desk Operations

- Maintain accurate guest records in the Property Management System (PMS).

- Issue room keys, process payments, and manage billing efficiently.

- Ensure registration cards are completed and verified.

- Monitor room status and coordinate with housekeeping for readiness.

1. Reservation & Communication

- Manage walk‑ins, reservations, and cancellations.

- Answer phone calls and emails professionally.

- Coordinate with other departments (Housekeeping, F&B;, Engineering) for smooth operations.

Pay: ₹18,000.00 - ₹21,000.00 per month

Perks

- Cell phone reimbursement

- Food provided

- Health insurance

- Paid sick time

- Provident Fund

Work Location: In person

📌 Front Office Receptionist (Naigaon)
🏢 Fern hotels
📍 Naigaon