Job Title: Front Desk Executive – Healthcare (Hospitality Background Preferred) Location: Mumbai Role Overview: We are looking for a compassionate and service-oriented Customer Care Executive with a hospitality background to enhance patient experience and ensure smooth front-end coordination in a healthcare setup.

Key Responsibilities: Maintain accurate patient records & follow-ups Handle patient inquiries, appointments & service coordination • Deliver a warm, professional & empathetic patient experience • Manage front desk interactions & patient flow • Coordinate with medical & support teams for seamless service • Address patient concerns,



feedback & service recovery • Ensure high standards of customer service aligned with healthcare protocols • Support billing coordination & basic administrative tasks Requirements:

- Experience in Hospitality / Guest Relations / Customer Service • Strong communication & interpersonal skills • Patient-first attitude with empathy & professionalism • Ability to handle sensitive situations calmly • Basic knowledge of healthcare workplace is a plus Preferred Profile: Candidates from hotel, airline, clinic, wellness or service industry with strong customer handling experience. Interested candidate can drop their resume on [email protected]

📌 Front Desk Executive (Mumbai)
🏢 AquaCentric
📍 Mumbai