Job Title: Front Desk Executive – Healthcare (Hospitality Background Preferred) Location: Mumbai Role Overview: We are looking for a compassionate and service-oriented Customer Care Executive with a hospitality background to enhance patient experience and ensure smooth front-end coordination in a healthcare setup. Key Responsibilities: Maintain accurate patient records & follow-ups Handle patient inquiries, appointments & service coordination

- Deliver a warm, professional & empathetic patient experience
- Manage front desk interactions & patient flow
- Coordinate with medical & support teams for seamless service
- Address patient concerns, feedback & service recovery
- Ensure high standards of customer service aligned with healthcare protocols




- Support billing coordination & basic administrative tasks

Requirements:
- Experience in Hospitality / Guest Relations / Customer Service
- Solid communication & interpersonal skills
- Patient-first attitude with empathy & professionalism
- Ability to handle sensitive situations calmly
- Basic knowledge of healthcare environment is a plus Preferred Profile: Candidates from hotel, airline, clinic, wellness or service industry with strong customer handling experience.

Interested candidate can drop their resume on [email protected]

📌 Front Desk Executive (Mumbai)
🏢 AquaCentric
📍 Mumbai