We are looking for an experienced E2E Spare Parts Solution Architect with strong expertise in Spare Parts, Aftermarket, Service Parts, and Service Supply Chain environments.
This is a business-focused solution architecture role responsible for designing end-to-end solutions across the complete spare parts lifecycle. The role requires working closely with business, supply chain, service, operations, and technology teams to define scalable and sustainable future-state solutions.
This is not a pure ERP configuration or technical architecture role .
Key Responsibilities
- Own end-to-end solution architecture for spare parts operations.
- Design solutions across:
- Demand Forecasting
- Parts Planning & Replenishment
- Inventory Management
- Order Management
- Warehouse & Fulfillment
- Transportation & Logistics
- Warranty & Returns
- Repair & Refurbishment
- Parts Supersession & Obsolescence
- Define current-state and future-state business and solution architectures.
- Lead business and solution design workshops.
- Define system ownership, data ownership, and integration boundaries.
- Develop architecture roadmaps, capability maps, and transformation plans.
- Partner with business and technology teams to drive sustainable solutions.
Required Experience
- 12+ years of experience in:
- Spare Parts
- Service Parts
- Aftermarket
- Service Supply Chain
- Solution Architecture
- Solid understanding of:
- Inventory Planning & Optimization
- Parts Availability & ATP
- Warehouse Operations
- Service Fulfillment
- Reverse Logistics
- Warranty Processes
- Master Data Management
- Experience designing business solutions across ERP, WMS, Planning, CRM, Field Service, Logistics, and Legacy Platforms.
- Strong stakeholder management and workshop facilitation skills.
Preferred Industry Background
- Elevators & Escalators
- Industrial Equipment
- Heavy Equipment
- Automotive
- Aerospace
- Manufacturing
- Medical Equipment
- Field Service Organizations
Preferred Candidate Titles
- Spare Parts Solution Architect
- Aftermarket Solution Architect
- Service Supply Chain Architect
- Service Parts Architect
- Aftermarket Transformation Lead
- Parts Planning Architect
- Field Service Solution Architect
- Supply Chain Solution Architect (Aftermarket)
What Success Looks Like You can design solutions that answer questions such as:
- How should spare-parts requests flow from field technician to delivery?
- How should inventory be optimized while maintaining service levels?
- How should part substitutions and supersessions work across systems?
- Which system should own critical inventory and master data?
- How should spare-parts operations scale globally while supporting future growth?
📌 E Spare Parts Solution Architect (India)
🏢 Collaborative Mind
📍 India
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