About the role We are looking for a careful, organised person to handle daily order fulfilment, product preparation, packing and dispatch for our e-commerce business. The role combines computer-based order processing with hands-on work at our Kochi facility.

Responsibilities • Process online orders and prepare invoices and shipping labels.

- Pick the correct products and verify variants, quantities and quality.
- Prepare products, including pouching, labelling, sealing and packing.
- Follow written instructions for product preparation and protected handling.
- Coordinate courier pickups and maintain dispatch records.
- Update inventory, conduct stock counts and flag shortages or discrepancies.
- Track pending shipments, returns and delivery issues.
- Keep products,



packaging materials and the workstation organised.
- Share daily updates on completed orders and outstanding issues.

Requirements • Hands-on experience with a D2C brand, online seller or e-commerce fulfilment operation.

- Familiarity with Shopify, Shiprocket or similar platforms is preferred.
- Basic Excel or Google Sheets skills.
- Accuracy with product codes, quantities, labels and records.
- Comfort with routine, repetitive tasks and personally packing orders.
- Ability to follow instructions, identify mistakes and communicate issues promptly.

📌 E-commerce Operations Executive (Ernakulam)
🏢 Duomodo Ecom
📍 Ernakulam