Customer Support Executive (Delhi)

Customer Support Executive (Delhi)

13 Sep
|
Kapatia Private
|
Delhi

13 Sep

Kapatia Private

Delhi

Job Title: Female – Customer Support & Sales Coordinator.

Kapatia Pvt

Ltd is looking for a female candidate for customer enquiry handling, follow-ups, backend support and online advertising/social media activities.

Key Responsibilities: Handle incoming customer enquiries and maintain regular follow-ups. Call/WhatsApp prospective customers and update enquiry status. Provide backend support to the sales and purchase team.

Post and manage advertisements on Facebook, OLX and other online platforms. Maintain customer/enquiry data and reports in MS Excel. Draft and send professional emails, quotations and follow-up messages.

Create basic promotional posts/advertisements using Canva or similar tools. Coordinate with customers and internal team until enquiry closure.



Maintain proper records of calls, leads and follow-up dates.

Required Skills: Valuable communication in Hindi & English, basic MS Excel, email handling, WhatsApp and social-media knowledge.

Basic

Canva/designing skills will be preferred.

Role: Customer Support / Backend / Sales Follow-up Preference: Female candidate Joining: Immediate preferred About Kapatia Pvt Ltd: We are engaged in IT & office asset purchase/liquidation, e-waste management, dismantling, relocation and IT/office infrastructure services across India.

📌 Customer Support Executive (Delhi)
🏢 Kapatia Private
📍 Delhi

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