13 Sep
|
Khatabook ( ADJ Utility Apps
|
Bengaluru
13 Sep
Khatabook ( ADJ Utility Apps
Bengaluru
Key Responsibilities Handle inbound/outbound customer calls professionally and efficiently. Understand customer queries and provide accurate information and resolutions. Maintain a high level of customer satisfaction through effective communication.
Follow standard operating procedures and process guidelines. Document customer interactions and update relevant information in the system. Escalate complex issues to the appropriate team when required.
Meet assigned quality, productivity, and customer service targets. Maintain qualified communication and a positive attitude while interacting with customers. Eligibility & RequirementsExperience: 0–4 years of experience in a voice/customer support process.
Freshers: Non-technical graduates can be considered.
Degree Not mandatory Language Skills: Fluent in Hindi with good communication skills in English. Good verbal communication and interpersonal skills. Customer-service-oriented attitude. Willingness to work in a domestic voice process. Immediate joiners are preferred. Reach out to HR Mansoor HA (phone hidden)
📌 Customer Support Executive (Bengaluru)
🏢 Khatabook ( ADJ Utility Apps
📍 Bengaluru