Salary : 3.6 Lpa

Experience : 0-1 year

Location : Bengaluru

Company Description CAREERBLOC is a recruitment and marketing partner that connects talent with the right opportunities while helping businesses grow through targeted marketing solutions. The company provides end-to-end hiring, candidate sourcing, and workforce services, acting as a trusted link between candidates and client organizations.

CAREERBLOC also offers strategic marketing support, including social media growth, lead generation, SEO, and brand strategy to strengthen brand visibility and performance. With a proven record of placing skilled professionals and delivering measurable marketing results, CAREERBLOC is recognized for consistency, professionalism, and real impact. Its dual focus on human resources and marketing makes it a comprehensive solution for companies seeking to scale both their teams and their business presence.

Role Description The Customer Support Executive will handle day-to-day interactions with customers through phone, email, chat, and online platforms, ensuring timely responses and effective issue resolution.

Responsibilities include addressing inquiries, troubleshooting basic technical or service-related problems, providing product or service information, and following up to maintain high levels of customer satisfaction. The role involves documenting customer interactions,



escalating complex issues to appropriate teams, and contributing feedback to improve support processes and customer experience. This is a full-time, on-site role based in Bengaluru, requiring close collaboration with internal teams and consistent adherence to service quality standards.

Qualifications

- Robust customer-facing skills, including Customer Support and Customer Service, with a focus on clear communication and professionalism.
- Experience in maintaining and improving Customer Satisfaction, including handling feedback and resolving complaints constructively.
- Ability to manage Online Support channels such as email, chat, and ticketing systems with accuracy and responsiveness.
- Basic Technical Support capabilities to assist customers in resolving common product or service issues.
- Good spoken and written communication skills in English; additional regional languages are an advantage.
- Ability to work on-site in Bengaluru, manage time effectively, and handle multiple customer queries in a fast-paced environment.
- Prior experience in a customer support or service desk role is preferred; exposure to CRM or support tools is beneficial.
- Minimum educational qualification: diploma or bachelor’s degree in any discipline, or equivalent practical experience.

📌 Customer Support Executive (Bengaluru)
🏢 CAREERBLOC ~
📍 Bengaluru