We are looking for a young, energetic, and passionate individual to join our team as a Customer Support Executive at Antriac Timepieces.
Role Overview
You will handle customer queries and support across WhatsApp, Instagram, and phone calls, ensuring smooth and professional communication with customers.
Key Responsibilities
- Respond to customer messages on WhatsApp & Instagram
- Handle customer calls professionally
- Provide accurate information about products, orders & delivery
- Resolve issues and escalate when required
- Maintain proper follow-ups and communication records
- Ensure high customer satisfaction
Requirements
- Good communication skills
- Comfortable in Hindi, English, and Marathi
- Responsible, punctual & proactive attitude
- Ability to handle multiple chats at once
- Basic understanding of online customer support
- Willingness to learn and grow
We are looking for someone who:
- Can confidently talk and chat with customers
- Stays calm while handling complaints
- Has a problem-solving mindset
- Can work in a fast-paced setting
Address: Rajendra Nagar, Pune 411030
How to Apply / Contact Us:
You can reach out to us via call, WhatsApp, or email to share your resume:
- Phone / WhatsApp: +91 (phone hidden)
- Email:
[email protected]
📌 Customer Support Executive (Pune)
🏢 Antriac Lifestyle
📍 Pune