? FiveS Digital is HIRING | CUSTOMER SUPPORT & CHAT SUPPORT EXECUTIVES ? ? Multiple Opportunities | Full-Time & Part-Time Roles Are you looking to build or grow your career in Customer Support / BPO / Chat Process? We are hiring enthusiastic, customer-focused candidates with good communication skills for Chat Support and Customer Support roles at our Turbhe, Navi Mumbai location. ━━━━━━━━━━━━━━━━━━ ? OPEN POSITIONS ? Chat Support Executive – Full-Time ? Customer Support Executive – Full-Time ? Customer Service Executive – Part-Time ━━━━━━━━━━━━━━━━━━ ? 1. CHAT SUPPORT EXECUTIVE ? Location: Turbhe, Navi Mumbai ? Process: Chat Support ⏳ Experience: Minimum 6 months in Chat Process ? Shift: Any 9 hours within 8:00 AM – 8:00 PM ? Weekly Off: 1 Rotational Week Off Key Responsibilities: ? Handle customer queries through chat and provide accurate solutions. ? Maintain a professional and customer-friendly communication style. ⚡ Handle multiple chats efficiently while maintaining quality and accuracy. ? Update customer information and interaction details in the system. ? Escalate complex issues to the relevant department. ? Achieve defined productivity, quality, response-time, and customer satisfaction targets. ? Maintain confidentiality of customer and company information.

Requirements: ✅ Minimum 6 months of Chat Support / Chat Process experience ✅ Excellent written communication skills ✅ Good typing speed and accuracy ✅ Strong problem-solving and customer-handling skills ✅ Ability to multitask ✅ Comfortable working in rotational shifts ━━━━━━━━━━━━━━━━━━ ? 2. CUSTOMER SUPPORT EXECUTIVE ? Location: Turbhe, Navi Mumbai ? Process: Customer Support / BPO ⏳ Experience: Minimum 6 months in BPO / Customer Support ? Shift Window: 8:00 AM – 11:00 PM ⏰ Shift Duration: 9 Hours ? Employment Type: Full-Time Key Responsibilities: ? Handle customer calls professionally. ? Understand customer concerns and provide appropriate solutions.



? Maintain a positive and customer-focused approach. ?️ Resolve customer issues within defined timelines. ? Follow process guidelines, SOPs, and quality standards. ? Meet productivity, quality, and customer satisfaction targets. ? Escalate unresolved issues whenever required.

Requirements: ✅ Minimum 6 months of BPO / Customer Support experience ✅ Excellent verbal & written communication skills ✅ Good interpersonal and problem-solving skills ✅ Strong customer-handling abilities ✅ Positive attitude and willingness to learn ✅ Comfortable working in rotational shifts ━━━━━━━━━━━━━━━━━━ ? 3. PART-TIME CUSTOMER SERVICE EXECUTIVE ? Job Role: Customer Service ⏱️ Working Hours: 5 Hours/Day ? Shift Timings: ? Girls: 5:00 PM – 10:00 PM ? Boys: 6:00 PM – 11:00 PM ? Salary: ₹8,500 per month Job Responsibilities: ? Handle customer calls professionally. ? Understand customer queries and provide appropriate solutions. ? Maintain a polite and customer-friendly approach. ? Ensure a smooth and positive customer experience.

Requirements: ✅ Good communication skills ✅ Basic customer-handling skills ✅ Positive attitude ✅ Willingness to learn ✅ Comfortable handling customer calls ? Training: Training will be provided. ⏰ Training Duration: 9 hours/day. ━━━━━━━━━━━━━━━━━━ ? WHY JOIN US? ✨ Professional work environment ? Growth opportunities opportunities ? Structured training and process support ? Customer-focused work culture ? Rotational weekly off for applicable full-time roles ? Full-time & part-time opportunities available ━━━━━━━━━━━━━━━━━━ ? INTERVIEW / OFFICE LOCATION ? 503 & 504, 5th Floor, Tower-C, Arihant Aura Turbhe MIDC, Thane Belapur Road Opp.

Turbhe

Station, Turbhe Navi Mumbai, Maharashtra – 400705 ━━━━━━━━━━━━━━━━━━ ? HOW TO APPLY ? HR: Ronit Chakraborty ? Call / WhatsApp: (phone hidden) ? Interested candidates can share their updated CV on WhatsApp and connect with HR for further details and interview information. ? LIMITED OPENINGS — APPLY NOW!

📌 Customer Support Executive/ Chat Shpport Executive (Navi Mumbai)
🏢 Five Splash Infotech
📍 Navi Mumbai