Care Dale, founded by IITians, is reimagining beauty by fixing what’s actually ruining your hair & skin - your shower water.

If you're good at building relationships, talking to customers, and solving problems, we'd love to have you.

? What You’ll Do

? You'll be the voice of Care Dale for our existing customers. Your day will include:

1. Calling customers whose filter cartridge is due for replacement (we'll give you the list daily — these are warm leads, not cold calls)
2. Understanding why some customers haven't reordered yet and helping them make a decision
3. Answering questions over WhatsApp and phone — about our product, delivery, refunds, anything
4. Logging every conversation in a straightforward sheet so we learn from customer feedback
5. Sharing weekly insights with the team — what objections you heard, what worked, what didn't

? Requirements:

1. Fluent in Hindi and English
2. Strong listener - someone who asks questions before offering solutions
3. Comfortable on phone calls for 5-6 hours a day
4. Basic comfort with Google Sheets / Excel and online tools
5. Patient with customers, even when they're frustrated
6. Honest

📌 Customer Success Intern (Bengaluru)
🏢 Care Dale
📍 Bengaluru