Location: Vashi, Navi Mumbai

Salary: ₹10,000 – ₹15,000/month

Working Hours: 10:00 AM – 5:00 PM

Working Days: Monday – Friday

Saturday & Sunday: Off

Key Responsibilities

- Handle customer enquiries and shipment-related communication
- Coordinate with customers, shipping lines, airlines, transporters and overseas agents
- Provide proactive shipment updates
- Track bookings, vessel/flight schedules and cargo movement
- Coordinate documentation and clearance requirements
- Prepare and follow up on quotations and shipment instructions
- Resolve customer issues quickly and professionally
- Maintain accurate shipment records
- Follow up on pending documents, payments and approvals
- Ensure customers receive timely updates from booking to delivery
- Coordinate closely with the sales and operations teams




- Build strong long-term customer relationships

Requirements
- Excellent communication skills
- Valuable English & Hindi communication
- Confident email and telephone communication
- Good follow-up skills
- Customer-focused attitude
- Basic MS Excel and computer knowledge
- Ability to multitask and work under deadlines
- Logistics/freight-forwarding experience preferred
- Freshers with excellent communication skills may also apply

What We Value RESPOND FAST → COMMUNICATE CLEARLY → FOLLOW UP → SOLVE PROBLEMS → BUILD TRUST

Apply Now

Send your CV to

[email protected]

Pay: ₹10,546.70 - ₹12,000.00 per month

Work Location: In person

📌 Customer Service Executive – Logistics (Vashi)
🏢 Jobenz Global Logistics
📍 Vashi