Position: Service / Customer Care Executive Job Location: Ahmedabad Job Responsibilities: Handle customer inquiries, complaints, and service requests. Coordinate with the Service & Technical team for issue resolution. Schedule and follow up on service visits.
Communicate service updates, timelines, and resolutions to customers. Maintain customer complaints, service reports, and follow-up records. Coordinate for spare parts/service requirements with internal teams.
Ensure timely response and customer satisfaction. Take regular feedback and maintain valuable customer relationships.
Required Skills: Good communication and customer-handling skills. Basic technical understanding. Good follow-up and coordination skills. MS Office / Excel knowledge. Problem-solving attitude.
Qualification: Graduate / Diploma preferred.
Experience: 0- 1 years in Customer Care, Service Coordination, or similar role.
📌 Customer Care Executive (Ahmedabad)
🏢 Innovative Flexotech
📍 Ahmedabad
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