Company: Sree Gokulam Speed & Protected Courier Service Pvt. Ltd.
Industry: Courier & Logistics
Salary: ₹10,000 – ₹12,000 per month
Department: Accounts / Credit Control
Job Summary
We are looking for a Credit Control Assistant to support the accounts team in monitoring customer outstanding payments, following up on pending dues, and maintaining accurate payment records.
Key Responsibilities
- Monitor customer accounts and track outstanding payments.
- Follow up with customers regarding pending and overdue payments.
- Maintain daily records of collections and outstanding balances.
- Coordinate with the CRM, Accounts, and Operations teams regarding payment issues.
- Prepare and update customer outstanding reports.
- Verify payment details and update records accurately.
- Contact customers through phone, WhatsApp, or email for payment follow-ups.
- Identify overdue accounts and report them to the concerned senior/manager.
- Assist in reconciliation of customer payments and outstanding amounts.
- Maintain proper documentation of invoices, receipts, and payment confirmations.
- Support the Accounts team with regular credit-control reports.
- Perform other accounts and credit-control related duties as assigned by management.
Required Skills & Qualifications
- Minimum qualification: Plus Two / Degree in Commerce or related field.
- Basic knowledge of accounts and payment follow-up.
- Good communication and interpersonal skills.
- Basic knowledge of MS Excel and MS Office.
- Ability to maintain accurate records and handle follow-ups professionally.
- Freshers with good communication and basic accounting knowledge may also apply.
- Previous experience in courier, logistics, accounts, or credit control will be an advantage.
Preferred Candidate
- Responsible and detail-oriented.
- Good follow-up and negotiation skills.
- Ability to work independently and as part of a team.
- Willingness to learn and handle customer payment-related matters professionally.