CrenzonCreate. Connect. Convert.

nThe creator performance platform.

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nLocation: Delhi NCR

nWork Mode: Hybrid / Travel Delhi NCR

nDuration: 6 months

nStipend: ₹5,000/month

nOpenings: 10

nExperience: Freshers / 0–1 year

nStart Date: September 2026

About CrenzonCrenzo is building a creator-performance platform that connects brands with micro-influencers and UGC creators.

nWe help brands discover the right creators, execute creator campaigns, manage content and understand what performs.

nWe are currently building our 100-day MVP and are looking for Client Service Interns to work closely with our brand clients and internal campaign team.

About the RolenAs a Client Service Intern, you will be the day-to-day communication point between Crenzo and our brand clients.

nYour role is to make sure clients receive a smooth experience throughout their creator campaigns.

nYou will coordinate with:

nClient → Crenzo Team → Creators → Content Team

nThis is a great opportunity for someone who enjoys talking to people, managing relationships, following up and solving problems.

Key Responsibilities? Client Communicationn

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- Communicate with clients through WhatsApp, email and calls.
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- Understand client requirements and campaign objectives.
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- Share campaign updates and timelines.
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- Respond to client queries promptly.
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- Coordinate meetings and follow-ups.
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- Maintain professional relationships with clients.
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- Collect client feedback and communicate it to the internal team.
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? Campaign Managementnn
- Understand campaign briefs from clients.
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- Coordinate creator shortlisting and approvals.
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- Track campaign timelines and deliverables.
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- Follow up with creators for content submissions.
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- Coordinate revisions and approvals.
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- Ensure campaigns are delivered on time.
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- Escalate issues to the Senior CS / Campaign Manager.
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? Client Reportingnn
- Maintain client and campaign information in CRM/Google Sheets.
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- Track campaign status.
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- Prepare basic campaign updates.
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- Collect content and performance information.
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- Help prepare post-campaign reports.
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? Client Retentionnn
- Follow up after campaign completion.
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- Understand client satisfaction.
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- Identify opportunities for repeat campaigns.
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- Maintain regular communication with existing clients.
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- Help the team build long-term brand relationships.

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Who We're Looking ForMust havenn
- Excellent communication skills
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- Good spoken and written English
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- Comfortable speaking with clients on calls
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- Good Hindi communication
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- Solid follow-up skills
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- Organized and responsible
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- Positive attitude
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- Comfortable with WhatsApp, Google Sheets and basic computer tools
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- Willingness to learn
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Good to havenn
- Previous client servicing/customer success internship
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- Sales or business development experience
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- Agency experience
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- Digital marketing knowledge
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- Social media/Instagram knowledge
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- Influencer marketing knowledge
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nFreshers are welcome to apply.

What You Will LearnnDuring the internship, you will get hands-on experience in:

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- Client servicing
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- Account management
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- Influencer marketing
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- UGC campaigns
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- Brand communication
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- Campaign management
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- Customer retention
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- Digital marketing
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- Creator economy
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- Startup operations
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nYou will work directly with brands, creators and the Crenzo core team.

What We ExpectnWe are looking for someone who doesn't wait for instructions for everything.

nIf a client hasn't responded:

nFollow up.

nIf a creator hasn't submitted:

nFollow up.

nIf something is delayed:

nIdentify it and escalate it.

nIf a client is unhappy:

nUnderstand the problem and help solve it.

nWe value ownership, communication and execution.

Performance MetricsnYou will be evaluated on:

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- Client response time
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- Follow-up discipline
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- Client satisfaction
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- Campaign coordination
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- Campaign completion
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- Communication quality
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- CRM/data accuracy
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- Problem-solving
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- Client retention

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Career OpportunitynBased on performance, interns may be considered for a full-time Client Service / Account Management / Customer Success role at Crenzo.

📌 Creator / Brand Acquisition (New Delhi)
🏢 Sankar Group
📍 New Delhi