Consultant

Job requirements

Experience Range:

With 1 to 3 years of hands-on experience in testing web applications and microservices, including contact center and telephony solutions.

Key Responsibilities:

- Develop and execute comprehensive test strategies for web applications, microservices, and contact center implementations.

- Create and maintain risk-based test plans and regression packs to ensure robust coverage of critical functionalities.

- Perform API contract and payload testing using Postman and SoapUI, validating integration points and data exchange accuracy.

- Coordinate System Integration Testing (SIT) and User Acceptance Testing (UAT), collaborating with cross-functional teams to deliver high-quality releases.

- Conduct ETL and data mapping testing, including validation of legacy-to-SaaS migrations, reconciliation, and PII handling.

- Execute performance and security testing to identify bottlenecks and vulnerabilities, enhancing system reliability and compliance.

- Manage defect triage, track issue resolution,



and deliver actionable quality reports to stakeholders.

- Automate test cases and QA reports using tools such as Selenium and Jenkins for field-to-field validation across integrated systems.

Required Skills:

- Postman

- SoapUI

- Selenium

- Jenkins

- Zephyr

- Cucumber (BDD)

- Test Driven Development (TDD)

- Snowflake testing

- ETL testing

Preferred Skills:

- Experience with NICE CaaS or similar contact center platforms

- Middleware error handling and AI use case validation

- Oracle Fusion and CPQ integration testing

- Akamai or WinSCP file transfer testing

- Accessibility testing tools (e.g., JAWS)

Desired Qualifications:

- Bachelor's degree in Computer Science, Information Technology, or a closely related field

- ISTQB Foundation Level Certification

- Certification in Selenium, Postman, or relevant test automation tools

📌 Consultant923 (Bengaluru)
🏢 Brillio
📍 Bengaluru