- Handle incoming customer enquiries through phone, email and other channels.
- Understand customer requirements and coordinate with the technical/engineering team.
- Prepare and follow up on quotations and commercial proposals.
- Follow up with prospective customers and convert enquiries into orders.
- Maintain regular communication with existing customers and develop long-term relationships.
- Coordinate orders from enquiry through production, dispatch and installation.
- Handle customer queries and coordinate with service/engineering teams for resolution.
- Maintain accurate records of enquiries, quotations, orders and customer interactions.
- Follow up on outstanding payments where required.
- Assist in preparing sales reports and maintaining CRM/ERP records.
- Coordinate customer visits, demonstrations, exhibitions and sales meetings.
- Travel to customer locations when required.
- Work closely with Sales, Engineering, Production and Service departments.
Job Types: Full time, Permanent
Pay: ₹30,000.00 - ₹50,000.00 per month
Benefits
- Provident Fund
Application Question(s):
- What is your expected salary in-hand? (reply compulsory)
- Explain why you think you are suitable for Accura.