Acts as the main link between clients and internal execution teams to manage relationships, communicate project requirements, and ensure digital marketing deliverables are completed accurately and on schedule.
- Key Responsibilities:
- Manage day-to-day client communications, feedback, and expectations.
- Translate client objectives into transparent briefs for internal design, content, and media teams.
- Monitor project timelines and delivery across social media, SEO, paid ads, and content channels.
- Gather analytics data and present performance and campaign reports to clients.
- Identify potential upselling opportunities to help grow client accounts.
- Qualifications & Requirements:
- Experience: 1–2 years in client servicing or account management within an agency environment.
- Digital Knowledge: Basic understanding of SEO, Social Media Marketing, SEM, and Google Analytics.
- Skills: Very strong English written and verbal communication, project coordination, and time management.