Summary: We are looking for a high-performing City Head to lead our Upselling Sales function in the city. The role involves driving revenue growth from our existing customer base through effective upselling strategies, managing a team of Area Sales Managers (ASMs) and Relationship Managers (RMs), and ensuring all performance targets are consistently achieved. Eligibility Criteria:

- Two-Wheeler along with Driving License
- Laptop for Client Demo Roles and

Responsibilities:
- Team Management: ○ Lead, mentor, and manage a team of ASMs and RMs in the city. ○ Ensure each team member meets their targets and follows the sales process. ○ Conduct daily/weekly reviews to track performance, productivity, and pipeline health. ○ Foster a high-performance culture and accountability across the team.
- Revenue & Target Achievement: ○ Own the city's monthly upselling revenue targets and deliver consistent growth. ○ Drive adoption and increased usage of all VAS offerings across the existing customer base. ○ Strategically push higher-value plans and services to increase average revenue per customer.
- Sales Strategy Execution:



○ Create and implement city-level sales plans based on company objectives. ○ Monitor market trends, customer feedback, and competitor activity to fine-tune strategy. ○ Collaborate with marketing and product teams to run city-specific campaigns.
- Process & Reporting: ○ Ensure 100% CRM compliance and data hygiene. ○ Share daily/weekly performance reports with leadership. ○ Conduct regular field visits to support ASMs & RMs and ensure on-ground alignment.
- Customer Success & Retention: ○ Work closely with the support and operations team to ensure existing clients are satisfied. ○ Help resolve escalated customer issues and ensure long-term retention. Additional Qualification and

Skills:
- Bachelor's degree is preferred .
- Qualified experience of 6-9 years in Sales. 2
- Problem-solving attitude
- Customer-oriented mindset
- Knowledge of customer relationship management (CRM) practices
- Influencing

Skills
- Presentability is required
- Fluent in communication

📌 City Head - Upselling -Indore
🏢 Petpooja
📍 Indore