Location: Gurugram, India /n Level: Senior Manager / Associate Director /n Experience: 10–14 years /n Function: Human Resources /n Travel: Pan-India, as required /n /n We are looking for an experienced Employee Engagement leader to build and lead a dedicated engagement function for a large, distributed and client-facing workforce. /n /n This is not just an employee engagement program management role. We need someone who can build the function from the ground up , create the operating model, manage engagement teams/SPOCs, work closely with business and delivery leadership, and demonstrate how engagement impacts retention and business outcomes. /n /n What you will be doing /n /n /n

- Build and lead the Employee Engagement function and operating model

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- Develop and manage a network of Employee Engagement SPOCs/Partners across client accounts and locations

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- Design and drive engagement programs including eNPS, pulse surveys, recognition, well-being and employee connect initiatives

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- Partner with Delivery, HR and business leaders to identify employee concerns and attrition risks early

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- Build KPIs around engagement, attrition, absenteeism, participation and retention

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- Measure and demonstrate the ROI of employee engagement initiatives

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- Present engagement insights and business impact to senior leadership

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- Manage the engagement budget and continuously improve programs based on data and employee feedback

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- Help scale the function across multiple geographies as the organization grows

/n /n /n What we are looking for /n /n /n

- 10–14 years of progressive HR experience

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- At least 4–5 years in Employee Engagement, HRBP or People Operations

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- Experience within IT Services, Staffing, Consulting, GCC or similar client-facing environments

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- Proven experience building or scaling an engagement function/team

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- Experience managing a distributed workforce or SPOC/Engagement Partner model

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- Robust understanding of employee retention, attrition and engagement metrics

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- Comfortable building business cases and connecting HR initiatives to measurable financial/business outcomes

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- Strong stakeholder management skills with the ability to work with senior HR, Delivery and Business leadership

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- Experience supporting employees across multiple locations/geographies would be an advantage

/n /n /n The role will initially have a Pan-India focus and may eventually expand into a broader global Employee Engagement function. Candidates should therefore be comfortable with travel and working across different time zones when required. /n /n Compensation and final designation will be based on the candidate's experience and current level.

📌 Associate Director - Employee Relations (Gurugram)
🏢 BrothersTech
📍 Gurugram